Orlando Preowned
Orlando, FL
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36 Reviews of Orlando Preowned
Purchased a 2019 Ford F-150 from Orlando Pre-Owned and paid $4,300 for an extended warranty. When my truck developed a transmission problem requiring an estimated $9,300 in repairs, the warranty claim was paid $4,300 for an extended warranty. When my truck developed a transmission problem requiring an estimated $9,300 in repairs, the warranty claim was denied due to a missing Canadian-market surcharge. My truck has been at Ford since September 23, and despite multiple emails to the dealership, I have struggled to get a response or resolution. Very disappointing communication and customer service, especially after paying thousands for warranty protection. Oct 10.20.2026 More
Bright, knowledgeable, friendly staff. Great selection of popular vehicles. Bayleigh did a nice job of making my daughter comfortable with such a big decision. Great selection of popular vehicles. Bayleigh did a nice job of making my daughter comfortable with such a big decision. More
I had a very positive experience with Orlando Preowned. The only thing will say is that my vehicle was sold to me with the tire pressure light on and it was told to me that within the 3,000mi/3month anyth The only thing will say is that my vehicle was sold to me with the tire pressure light on and it was told to me that within the 3,000mi/3month anything would be repaired by them. I let them know immediately and they told me the repair would be on me because that only covered the engine and transmission. Not a huge deal but still cost me more money and an empty promise. Otherwise a great vehicle. More
Salesman did great job. After both parties agreed on the purchasing price, they said the car will be deep cleaned. After every paperwork done, cleaning crew didn't even star After both parties agreed on the purchasing price, they said the car will be deep cleaned. After every paperwork done, cleaning crew didn't even start on my car so I asked manager that I don't have a time to wait since I have a appointment, forgot cleaning just fill up my gas tank. He agreed, sent other crew to fill up my car, but did come back almost twenty minutes so asked manager again to see what's going on. Then crew came back so I was able to move my stuff from my trade in then my wife noticed they were so many scratches on trunk and the hood which wasn't there before. I couldn't prove it since I didn't take pictures of it. I guess they get paid by the car they clean, He must get mad that I didn't let them. I hope they got fired fot what they have done I am not coming back who knows what they will do More
I was very pleased with my service here. It was very straight forward and really felt like Jay had my families best interest at heart. Would highly recommend this location! It was very straight forward and really felt like Jay had my families best interest at heart. Would highly recommend this location! More
Jay was awesome amazing he helped us out took his time nd alliwed us to research amd test everything on each car we wanted before we made a decision alliwed us to research amd test everything on each car we wanted before we made a decision More

