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Orlando INFINITI/Aston Martin/LOTUS - Service Center
Orlando, FL
121 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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121 Reviews of Orlando INFINITI/Aston Martin/LOTUS - Service Center
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August 02, 2019
Excellent Service Writer I always deal with Sara Morris whenever I have a service related issue with my vehicle. She is always happy to see us and goes beyond our expectations I always deal with Sara Morris whenever I have a service related issue with my vehicle. She is always happy to see us and goes beyond our expectations to keep us happy. She keeps me updated on the status of my repairs, explains them in detail and also informs me of any possible issues. I would highly recommend booking your service appointments with her. I have owned or leased five different Inifiniti's from this dealership since 2012. We have a long standing relationship and she has been there the entire time for us. More
by JimP
Employees Worked With
Sara Morris
June 06, 2019
Took my xq50 2019-regular services Very nice, friendly, professional personal. Awesome services and employees The time of the services was excellent!! The waiting area is very clea Very nice, friendly, professional personal. Awesome services and employees The time of the services was excellent!! The waiting area is very clean, elegant, and a lot of goodies for the guests More
by Blackiejoy49
Employees Worked With
Robert
May 29, 2019
Awesome service department! Had my 2018 q50 serviced at this facility everyone from service department to receptionist were all very nice and helpful. My advisor Tim Brown kept m Had my 2018 q50 serviced at this facility everyone from service department to receptionist were all very nice and helpful. My advisor Tim Brown kept me up to date day by day of my repair status on my vehicle definitely recommend anyone who owns an Infinti to check this facility out they had cold drinks and snacks in lounge very clean and comfortable!!! Thanks staff over at Orlando Infinti!! More
by SteedaSteve
Employees Worked With
Tim Brown
May 07, 2019
ROUTINE SERVICE AND FULL DETAIL THEY DID AN EXCELLENT JOB ON THE CAR. IT LOOKED BEAUTIFUL INSIDE AND OUT AFTER THE FULL DETAIL. I WOULD DEFINITELY RECOMMEND THE SERVICE DEPARTMENT IF THEY DID AN EXCELLENT JOB ON THE CAR. IT LOOKED BEAUTIFUL INSIDE AND OUT AFTER THE FULL DETAIL. I WOULD DEFINITELY RECOMMEND THE SERVICE DEPARTMENT IF ASKED. More
by Reader!
Employees Worked With
SARA GIBSON
April 19, 2019
40, 000 Miles Service I do not enjoy taking my cars in for service. Who does? The people at Orlando Infinti make the process less stressful. The employees are professional I do not enjoy taking my cars in for service. Who does? The people at Orlando Infinti make the process less stressful. The employees are professional and polite. Their prices are reasonable. I will continue to have my Infiniti serviced at this location and recommend it to others. More
by Mrs. T
Employees Worked With
Timothy Brown - Service Consultant
April 01, 2019
A Gentleman and Diplomat Mr. Wilson is an outstanding leader or his organization. He answered all of my questions and addressed all of the issues with my 2015 Jaguar XF SC Mr. Wilson is an outstanding leader or his organization. He answered all of my questions and addressed all of the issues with my 2015 Jaguar XF SC More
by XF SC
Employees Worked With
Abner Manero, Peter Wilson
February 13, 2019
Excellent Prompt and courteous experience in a comfortable environment.Service lady was exceptional!Snacks,beverages and WiFi was great.Will recommend this deal Prompt and courteous experience in a comfortable environment.Service lady was exceptional!Snacks,beverages and WiFi was great.Will recommend this dealer for service to anyone. More
by Geo
Employees Worked With
Can't remember her name!
January 12, 2019
Elite Service Impressed by the quality service received from Orlando Infiniti. Tim Brown was my appointed service advisor. He did an exceptional job on providing ev Impressed by the quality service received from Orlando Infiniti. Tim Brown was my appointed service advisor. He did an exceptional job on providing every detail my car needed to operate smoothly. Pleased with having been provided a loaner and the comfortable waiting area. More
by FJL201
Employees Worked With
Tim Brown
October 08, 2018
Exceptional Service! Bruce C is exceptional!. I came 15 minutes earlier than my appointment time. Bruce was able to accommodate me. He carefully and patiently listened to Bruce C is exceptional!. I came 15 minutes earlier than my appointment time. Bruce was able to accommodate me. He carefully and patiently listened to my concerns and took care of things really well. More
by sheena
Employees Worked With
Bruce
September 11, 2018
Excellent Service! My Appt was at 9:30 and I arrived at 9:15am And since it was my first service it took longer than expected to have me checked in. The amenities in the My Appt was at 9:30 and I arrived at 9:15am And since it was my first service it took longer than expected to have me checked in. The amenities in the waiting room are good, thanks for the snacks! The whole experience was Excellent! Great customer service provided! Bruce was very attentive and informative! More
by Ello2125
Employees Worked With
Bruce C.
