Orlando Dodge Chrysler Jeep

My Gladiator has been in ODCJR for 16 weeks for warrantee repairs, and I still have no clue when it will be ready. Jeep customer care has been no help on getting to a resolution. What to do next? repairs, and I still have no clue when it will be ready. Jeep customer care has been no help on getting to a resolution. What to do next? More

Very poor customer sales experience. Select another dealership. Justin was very unprofessional. They wasted my time. Select another dealership. Justin was very unprofessional. They wasted my time. More

I had an amazing experience working with Justin at Orlando Dodge. From the moment I walked in, they were professional, knowledgeable, and genuinely helpful without being pushy. They took the time to u Orlando Dodge. From the moment I walked in, they were professional, knowledgeable, and genuinely helpful without being pushy. They took the time to understand exactly what I was looking for and worked within my budget without trying to upsell me unnecessarily. The whole process—from test driving to financing—was smooth and transparent. Justin answered every question with patience and made sure I felt confident about my decision. It’s rare to find someone in car sales who’s this honest and customer-focused. If you’re in the market for a new or used car, I highly recommend asking for Justin at Orlando Dodge. They made the experience stress-free and enjoyable. I’ll definitely be coming back for my next vehicle! More

I recently bought an El Camino from Justin Coocen, and the experience was top-notch from start to finish. Justin was professional, honest, and easy to work with. He provided all the details I needed up fr the experience was top-notch from start to finish. Justin was professional, honest, and easy to work with. He provided all the details I needed up front, was transparent about the car’s condition, and made the whole process smooth and stress-free. The El Camino was exactly as described—clean, well-maintained, and a great ride. I couldn’t be happier with the purchase. If you’re looking for a reliable, straightforward seller who truly cares about what he’s offering, I highly recommend Justin! More

Best car buying experience I’ve ever had! Justin was awesome and the process was smooth. Great follow up as well! 100% recommend! Justin was awesome and the process was smooth. Great follow up as well! 100% recommend! More

Stay FAR FAR away from this dealer,they are dishonest,misleading and practice in false advertising.They advertise that they will beat ANY competitors price buy a thousand dollars. I went to the dishonest,misleading and practice in false advertising.They advertise that they will beat ANY competitors price buy a thousand dollars. I went to them with a competitors offer and they said they wouldn’t give the deal THAT THEY advertised. I also backed the offer up WITH paperwork to prove to them it was legitimate. THEY ARE A BUNCH OF CROOKS.I can’t wait to drive by there some day to see that they have gone out of business. More

Stay FAR FAR AWAY from this dealership, they are LIARS, DISHONEST, and practice FALSE ADVERTISING. There website advertises they will beat any competitors price by ONE THOUSAND DOLLARS. I gave them an offe DISHONEST, and practice FALSE ADVERTISING. There website advertises they will beat any competitors price by ONE THOUSAND DOLLARS. I gave them an offer from a competitor on the competitors dealer paperwork and ORLANDO DODGE wouldn’t honor what they advertised. THEY ARE CROOKS, and LIARS.If I had the money, I would sue them. More

I made an appointment for my 2022 Wagoneer , one week in advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to d advance. The Monday Two days prior to the appointment, I received several text messages indicating the price and that in some cases I might have to drop my vehicle off. The morning of my appointment, I arrived on time and was told that my service advisor was on the way. Fifteen minutes later, I was approached by my service advisor who asked if I was waiting on her. Next she asked what was the issue with the vehicle. Same issue that I adjoin the pre check-in correspondence. She then stated that my appointment was with her, and that they ONLY offer drop off services and they didn’t have any courtesy vehicles at this time. She was gracious enough to say that maybe next time they would be able to provide a courtesy vehicle. Next time? Why would there be a next time. Let me add that my appointment was scheduled via telephone. At a minimum ALL of this information should have been relayed to me so that I could have arranged for transportation back home or looked elsewhere to have my vehicle serviced. If totally disappointed was a person 😡 More

Do not buy anything from these people unless you are prepared to deal with their lies! We bought a car that we were led to believe was brand new. Listed on the website were several cars that they were t prepared to deal with their lies! We bought a car that we were led to believe was brand new. Listed on the website were several cars that they were trying to get off the lot and so dropped the prices significantly. We get there and not only did they raise the price by $10,000, but they also promised to fix a dent and there were over 3000 miles on this supposed new car. We’ve had the car a month with promises that they would call us to get it in to get the dent fixed, but they never called, never called, never called. We finally called someone else and he was supposed to meet us down there to fix the dent. We get the car down there and he’s not even there. They had our car all day long and we go pick it up and the dent is out, but it is still marked up. The guy said he only takes the dent out. He doesn’t fix anything else. So they still hadn’t fixed it. They also only gave us one key and promised us the other one within a couple of days and we’ve yet to get our second key after a month. Ridiculous. We will never buy from this place again and we’ve bought several cars from them in the past. Not gonna happen again. More

Randy Is Great Salesman was very honest, reliable and competent and went above and beyond to make sure I was taken care of.! competent and went above and beyond to make sure I was taken care of.! More