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Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

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March 31, 2022

As always, Orland Toyota’s service was excellent. In particular, our service manager, Tony, was both helpful and courteous, keeping us fully informed about the work being done. Thanks! Sharon & More

by Jamescrichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in Service Department
Mar 31, 2022 -

Orland Toyota responded

Sharon & Jim, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Tony and the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

March 22, 2022

Clean, courteous, trustworthy and knowledgeable. Always a good experience. Highly recommend Orland Toyota and Jim Faciana. More

by Pmalla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
Mar 22, 2022 -

Orland Toyota responded

Your recommendation of Jim and the team is truly appreciated! Thank you for choosing Orland Toyota and for stopping by to share your experience. We hope to see you again down the road!

March 19, 2022

Service department is the best. I love the consistency of the service team and how I usually have the same advisor no matter how long it is between appointments. Jim answers all my More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim F.
Mar 21, 2022 -

Orland Toyota responded

Rebecca - It means so much that you would say our service department is the best. Thank you for being part of the Orland Toyota family and recommending us! We love that you can trust Jim and our team to get you back on the road quickly. Enjoy your week!

March 15, 2022

Excellent job from start to end Joce was great at explaining and calling me to inform through the whole process More

by Jovita Streff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Deuser
Mar 15, 2022 -

Orland Toyota responded

Jovita, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Joce and the Orland Toyota team. Drive safely, and we hope to see you back!

March 07, 2022

Very efficient, didnt have to wait too long. Upside from some rude lady cutting in front of me while I waited to enter the garage everything went well. More

by Irishorange3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 08, 2022 -

Orland Toyota responded

Thanks for taking a moment to let us know that we did a great job assisting with your service needs. We're always here to help! - The Orland Toyota Team

February 24, 2022

All people working there aré very friendly and have the right knowledge of the car More

by manuel.amaya2122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix
Feb 24, 2022 -

Orland Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back!

February 22, 2022

Great service, very polite and courteous staff. James explained everything fully to me and promptly. More

by hikercat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in Service
Feb 23, 2022 -

Orland Toyota responded

We are thrilled that you were so well taken care of by James and the team! Thank you from all of us at Orland Toyota and safe travels until we see you again.

February 12, 2022

I had a wonderful experience at Orland Toyota today bringing My 2019 CHR in for General maintenance and an Inspection to make sure all is well and problem free! I had the pleasure of being helped by Fe More

by ann.lieber10117
Recommend Dealer
Yes
Employees Worked With
Patrick Akai
Feb 14, 2022 -

Orland Toyota responded

Thank you for trusting us to take care of your Toyota CHR! We're glad that our team can keep it running smoothly. Thanks for giving Felix a special shoutout! See you again next time here at Orland Toyota!

February 02, 2022

Worst customer service ever just because I’m a woman doesn’t mean I don’t know what I’m doing More

by Bmscully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin
Feb 02, 2022 -

Orland Toyota responded

We expect all of our guests to receive helpful service and I am disappointed that you didn't have a better interaction with us. I would be grateful to step in and discuss your concerns directly so I can ensure that this matter is properly handled. Since I am unable to find your phone number from this review, please consider giving me a call. Best, John Ficaro - Service Manager - 708-336-7236

January 23, 2022

The work was done in a time that was told to me. Everyone was very courtesy the facilities were clean. The waiting room was nice and spacious. I was informed on what was going on with my vehicle. More

by Teresac714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 24, 2022 -

Orland Toyota responded

Teresa, thank you for taking the time to share! We are so glad to hear that you had such a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

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