Orland Toyota - Service Center

Warranty Issue Would like to thank Chris Kowalis and Jim Faciana for their help in resolving a warranty issue on my car with Toyota Corporate. Thank you once again Would like to thank Chris Kowalis and Jim Faciana for their help in resolving a warranty issue on my car with Toyota Corporate. Thank you once again. Joe and Joy Kriss More

Great service!!!! I used Orland Toyota for service work on my Tacoma, and appreciated the great service. Chris Fischer was also very helpful with any questions or conc I used Orland Toyota for service work on my Tacoma, and appreciated the great service. Chris Fischer was also very helpful with any questions or concerns that I might have. More

Dealership doesn't seem to care about anything I have a new car and and have had a couple of minor issues. They have never been able to fix the problem with one visit and I constantly have to come I have a new car and and have had a couple of minor issues. They have never been able to fix the problem with one visit and I constantly have to come back. The last issue I told them about they told me it was working fine and I needed to contact Sirius, I did and they told me it was a car problem and to take it into my dealer. I called them and expressed my concern about this. The GM's response to this was "We have decided you should take the cars somewhere else and as they do not want to have a business relationship with me anymore." When I asked the manager why he couldn't give me much of a reason expect that I called corporate about them and that basically because of that they no longer want to deal with me. Also, on one of my visits I heard the service reps talking about me when I came in. The rep actually told me that I gave them bad score and it cost the 800 dollars. I have never been put in that much of a awkward situation in my whole life. More

Great experience Stopped in to get our 2010 Corolla 25000 mi service and looked at the new Corolla for lease for me. Only online showed S model available for lease, T Stopped in to get our 2010 Corolla 25000 mi service and looked at the new Corolla for lease for me. Only online showed S model available for lease, Thomas informed me that the Corolla LE in Slate Gray that I was wanting was available for lease and after a quick discussion with Thomas and finance we had the deal sealed. Thomas set-up my Bluetooth and showed me the rest of the cars features, I am impressed. Thomas is a VERY knowledgeable and friendly dealer, I'll be looking for Thomas when we trade my wife's car in next year. More

Love this Place!!! We have purchased 2 cars from here. The sales & finance teams are amazing! Today I came in for service, the service dept couldn't me more friendly or We have purchased 2 cars from here. The sales & finance teams are amazing! Today I came in for service, the service dept couldn't me more friendly or helpful. Plus, this place is immaculate, even the bathroom was in pristine condition! Props to the entire TOYOTA Team! I Love coming here!!! More

My husband and I bought our Toyota Camry from Chris Fischer in 2012. At the time of purchase he sank my cell phone to the car. Since then I got a different cell phone and have been unsuccessful in sink Fischer in 2012. At the time of purchase he sank my cell phone to the car. Since then I got a different cell phone and have been unsuccessful in sinking it to the car. I called Chris to see if he could help me. He graciously said just come over. I did and in no time at all he had my new phone linked to the car. His helpfulness and friendliness is why I will keep coming back to Orland Toyota. More

I COULD NOT CONNECT MY BLUE TOOTH EVEN AFTER THE SERVICE DEPT TRIED. I ASKED FOR A SALESMAN TO HELP AL PIERCE WAS KIND ENOUGH TO GO TO MY CAR AND SPENT THE TIME TO HELP CONNECT BLUETOOTH AND EXPLAIN HOW TO DEPT TRIED. I ASKED FOR A SALESMAN TO HELP AL PIERCE WAS KIND ENOUGH TO GO TO MY CAR AND SPENT THE TIME TO HELP CONNECT BLUETOOTH AND EXPLAIN HOW TO USE IT. MY HUSBAND AND I HAVE PURCHASED SEVERAL CARS FROM YOUR DEALERSHIP AND HAVE ALWAYS BEEN EXTREMELY HAPPY WITH THE SERVICE AND EMPLOYEES. More

Very professional in manner and appearance. Makes me feel at ease with his total knowledge of the technical aspects of my Camry. Albert is my car salesman !! feel at ease with his total knowledge of the technical aspects of my Camry. Albert is my car salesman !! More

MI feel that Al is very helpful. I was having trouble with the phone feature with my Camry and Al fixed it. He also showed us how to use the many other features on the car. This was on a Saturday when t with the phone feature with my Camry and Al fixed it. He also showed us how to use the many other features on the car. This was on a Saturday when the dealership was very busy, but still took the time with us. He is very knowledgable on how the features work. More

I came to this Toyota dealership along with several others in search of buying a car. I talked to Chris Fischer concerning a vehicle. Ultimately, I did buy a Toyota but not from this dealership. A mo others in search of buying a car. I talked to Chris Fischer concerning a vehicle. Ultimately, I did buy a Toyota but not from this dealership. A month after purchasing a car I had a sync issue with my car system and cell phone. I happened to be in the Orland area and figured I may be able to get help from one of the tech people. I thought that they may help even though I did not get my vehicle at this dealership. My thought was that they still represent the brand and I may consider them to service my new Toyota. I asked a person to help sync my phone and the person went out to help me. When he was in my vehicle helping me, Chris Fischer abruptly stuck his head in the window and told the person not to help me because I did not get my Toyota at their dealership. I asked Chris was he joking and he said he was not. I promptly went inside and asked for the manager. I began to explain my issue to the manager but asked could we talk privately. He said that he had end of the month paperwork to do and could not. I left the dealership feeling bad and disrespected. It was like Mr. Fischer was bitter toward me. I have bought two cars from Toyota spending over $60,000 and have never been treated so bad by a vendor. I would not recommend this dealership or Orland Toyota to anyone. I am certainly going to follow up with Toyota as high as I can go until I get satisfaction. I have a 2012 Toyota XLE that I am proud of, but this incident leaves a bad taste in my mouth. More