514 Reviews of Orland Toyota - Service Center
Good experience, having porter service was valuable. I was pleased the way Orland Toyota serviced the recall on the auto side doors. Appoint was easy and convenient. Porter service was very important si I was pleased the way Orland Toyota serviced the recall on the auto side doors. Appoint was easy and convenient. Porter service was very important since my wife passed away 2 years ago. Service consultants were very friendly and helpful. More
Quick and courteous I brought my car in at the scheduled time, and was promptly greeted by the Toyota staff (Jim Faciana). I explained my issues (Factory recall). All the I brought my car in at the scheduled time, and was promptly greeted by the Toyota staff (Jim Faciana). I explained my issues (Factory recall). All the items were taken care of quickly and under warranty. More
Cactuswren. As always, I experienced a friendly service writer who listened to me, wrote up the service request and ushered me to a pleasant seating area with t As always, I experienced a friendly service writer who listened to me, wrote up the service request and ushered me to a pleasant seating area with tv and reading material. By and by, the service was completed and I drove home know that professional technicians corrected and improved the car's performance. More
Friendly and helpful My sister and I always go to Tony with our cars. He takes the time to help us and listens with our issues with the cars we bring in for service. My sister and I always go to Tony with our cars. He takes the time to help us and listens with our issues with the cars we bring in for service. More
Comfortable waiting room and all 6 month work done nicely.. The service area is very clean. The waiting room is comfy and relaxing. They great you in service immediately as you park and exit your vehicle. First The service area is very clean. The waiting room is comfy and relaxing. They great you in service immediately as you park and exit your vehicle. First Oil and filter changed at almost 10,000 as recommended by Toyota. Tores rotated per specs. The tech comes for you at the end of the completed service work and escorts you to the cashier to sign off on the under warranty 25 month plan included with your 2018 Toyota purchased at no cost. Great feature! More
Good service; good price Showed up for my 3:40 appointment for just a tire rotation at 25,000 - only thing needed - and it was only about 30 minutes with checking all fluids, Showed up for my 3:40 appointment for just a tire rotation at 25,000 - only thing needed - and it was only about 30 minutes with checking all fluids, etc., and the free car wash. The price was $19.95 - $10 less than Planet Toyota's. Thank you. More
Improved service This service was in response to a factory recall. The appointment was easily made. I showed up 10 minutes early and was greeted by a porter. The servi This service was in response to a factory recall. The appointment was easily made. I showed up 10 minutes early and was greeted by a porter. The service rep was there at my car in about a minute and soon had me waiting in the waiting area after answering all my questions. I had the service done without problems and had them check the air pressure in my tires. The car was just outside the door and I found it easily. In the past, I received mediocre service. Sorry, I did not get the gentleman's name, but his idea of customer service should be the standard that everyone should go by. Thanks for making this a pleasant experience. More
"Quality and Professionalism" I have been a loyal customer of Toyota of Orland since 1997. My purchase of the flagship Avalons has always been a premium choice. The service departm I have been a loyal customer of Toyota of Orland since 1997. My purchase of the flagship Avalons has always been a premium choice. The service department staff have been sincerely personable in their expertise. They give sound suggestions for service to your vehicle in detail, and keep up to date on any safety recalls that may occur. One of my favorite service specialists is Anthony "Tony" Camacho who I can depend on to give me great advice in vehicle upkeep and suggesting the best economical decisions for each individual customer. When I drive away from the dealership, I can be guaranteed that my vehicle is working at Toyota's highest specifications. Also I enjoy talking "trash" about sports teams with the entire crew. If you decide to get a new or pre-driven Toyota, the Orland Park site is a great choice. More
Auto Butler Just had my 2000 Camry in for it's annual Auto Butler. The service department was courteous,proffessional and very prompt,as they always are. Thanks Just had my 2000 Camry in for it's annual Auto Butler. The service department was courteous,proffessional and very prompt,as they always are. Thanks again, Roy Geiger More
November service The service representative came to the car as soon as I arrived. We talked about the needed maintenance and his estimate on the cost and time required The service representative came to the car as soon as I arrived. We talked about the needed maintenance and his estimate on the cost and time required was right on. More