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Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

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December 31, 2018

Replacement of wheel lock key We had a 2018 Hylande her in for a 10,000 mile check up. Few days later we inadvertently discovered the wheel lock key was missing. I believe Eug More

by CHITOWNCUB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manager Ryan and Eugene
December 31, 2018

Not friendly Had car light say awd failure. Service said loose gas cap and wanted $29. I said not fair and then took away my car keys. The attendant and cashier. T More

by Bobg8610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Wilkes
December 29, 2018

Bad workmanship poor work and not explaining what to expect after warranty work was completed on my car sent car home with wet undercoating that went all over my dri More

by CARRICKHILL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jose
December 28, 2018

Awesome Dealership Very nice and clean Dealership. Katlin has always treated my husband and very special. I appreciate her kindness. The service department always greets More

by thova623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Greeters , Kaitlin Berry, Pam Sinclair
December 28, 2018

Over priced and poor quality! Brakes almost fell off a few miles after Orland Toyota worked on my brakes. Also replaced front rotors having less than 20k miles. Still upset! More

by vroegs2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Schnur
December 28, 2018

I appreciate the short time I have to wait upon arrival The service men are not aggressive when they find a problem with your vehicle as far as getting it fix, they just want you to be aware. I also love th More

by rrizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana service consultant
December 28, 2018

Great service overall Jim Fanacia is a great service adviser The waiting is nice & clean which I expect. The service work is good and their prices are competitive with othe More

by sumatra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fancia, John Bingham
December 28, 2018

Car Maintenance I had my Toyota Camry serviced for routine maintenance. The Service Writer was friendly and helpful. I would recommend Orland Toyota to others that More

by jameswsavagejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Writer
December 28, 2018

Smelly car the agent went above and beyond and showed me how to deodorize the car air conditioning system In the future. It I so appreciated it ! More

by VEGGIE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kowalis
December 27, 2018

Great customer service I had a great customer service; recommend Jim Faciano as service writer. He was very helpful and arranged a ride to drop me off at my home. More

by mark.merigold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciano
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