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Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

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January 11, 2019

Great service I use Toyota of Orland Park for service on all of my cars and trucks. I have never had a problem and my vehicles are reliable. I never worry about p More

by idavidbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in ervice, Al Krajewski
January 11, 2019

Excellent service Everyone is professional and friendly. Will return next time I need service. Clean waiting room and free Wi Fi. Your scheduler was very friendly. More

by ScionDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scheduler
January 11, 2019

Took 5 hours for a battery software update. I was told by rep that it will take anywhere from 1-2 hours. I was there from 9am to 2pm for a software update. More

by Ankurpatel94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Jan 26, 2019 -

Orland Toyota responded

My apologies for the excessive wait time you had to endure. We pride ourselves in providing the best possible customer experience! Please reach out to me for any future services you may need. I will personally get involved and ensure it goes well. My contact is provided below. Hector Torres General Manager Orland Toyota htorres@orlandtoyota.com

January 11, 2019

Polite dealership Very detailed about your vehicle, and everyone is helpful and the wait is not always long for service just every now and then. Love the cleanliness an More

by latanyathomas37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They all are nice to work with
January 10, 2019

Probably last time So I’ve been to this dealer a few times the past few years. Not to say it’s worse than any other dealer for maintenance or repair but each time seems More

by hyuk9000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
January 10, 2019

Customer service Not so happy that jdegner did not approach my car for aleast 9 minutes. I was early for my appointment. I was waiting he could of said something to me More

by karencostello09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jdegner
January 10, 2019

No hassles. Prompt service Prompt professional service dept. Called me when the work was done. No wasted time in the dealership. And they washed my car. Explained all the wor More

by D_BILL114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim in service dept
January 10, 2019

Pleasant experience The visit was very pleasant and relaxing. My service advisor let me know the state of my cars systems but there was no pressure to purchase any additi More

by archweil2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
January 09, 2019

Needed a new key fob Unfortunately, I needed to purchase a new key fob. Frankly I wish auto makers went back to a a simple key for operating a vehicle. I’d rather pay a fe More

by RGBJR2403
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Krajewski
January 09, 2019

Very professional got use right in. Had a remote start put o Excellent service. Clean very friendly. Would recommend this dealer to our friends and family. Was impressed that they filled my wiper fluid automati More

by Jimw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan and garret
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