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514 Reviews of Orland Toyota - Service Center
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January 15, 2019
Tire losing air My husband brought my car to the dealer on Friday. When I made the service appointment, I explained what had been happening. When my husband pulled in My husband brought my car to the dealer on Friday. When I made the service appointment, I explained what had been happening. When my husband pulled in, he told them it was a specific tire that was losing pressure. They “looked” at the tires, and added air. Saturday morning??? Tire pressure light on AGAIN! Tony made sure that someone REALLY looked at my tire, and... they found a nail! Why someone couldn’t do that on Friday is the question.... More
by Nancy1109
Verified CustomerEmployees Worked With
Tony Camacho, and I wish I knew the ppl from Friday!
January 15, 2019
Fix recalls My vehicle had 5 recalls. A shuttle ride was provided so I could leave the car and pick it up later. The front seat dome light was also replaced. My vehicle had 5 recalls. A shuttle ride was provided so I could leave the car and pick it up later. The front seat dome light was also replaced. More
by Joe Staisiunas
Employees Worked With
John Bingham, Thomas Pavlopoulos
January 14, 2019
The car was ready exactly when told it would be A good reliable service dept is why I would buy a car again, if a bad service dept I'll buy a different make of car A good reliable service dept is why I would buy a car again, if a bad service dept I'll buy a different make of car More
by Jax the Dog
Employees Worked With
Service
January 14, 2019
Always professional I brought my car in for routine maintenance. The staff there is always very professional. They also have plenty of Saturday hours and a comfortable wa I brought my car in for routine maintenance. The staff there is always very professional. They also have plenty of Saturday hours and a comfortable waiting room which all make it much easier to keep my Toyota runni g in top shape. More
by Brian
Employees Worked With
I failed to get their names.
January 14, 2019
Great service Every contact was professional, friendly and helpful. From the person who had me drive up and start my appointment early, to the service advisor, to Every contact was professional, friendly and helpful. From the person who had me drive up and start my appointment early, to the service advisor, to the associates on the floor. I was provided a loaner to do my grocery shopping while the car was being repaired; which saved me hours and allowed me to get home before dark with a safe car. I’m so relieved my car doesn’t squeak or leak anymore. More
by ScionDriver
Employees Worked With
Tony Camacho
January 14, 2019
Not comfortable with their service Just had an oil change. As I was driving in the highway, the hood started to move as if it’s gonna open. It wasn’t locked! This is my second experienc Just had an oil change. As I was driving in the highway, the hood started to move as if it’s gonna open. It wasn’t locked! This is my second experience of negligence on their part. The 1st one was with my Sienna as they failed to tighten the lugs in one wheel and my minivan started to shake while I was in the highway. Scary! More
by asiddao
Employees Worked With
Service dept
January 14, 2019
Quality Service Went in for an oil change, but they checked all fluid levels and washed the car. They asked me to come back in 5,000 miles for a more extensive servic Went in for an oil change, but they checked all fluid levels and washed the car. They asked me to come back in 5,000 miles for a more extensive service to be done. They don’t do unnecessary work, they explain everything thoroughly, and they do all service well. It’s why I buy Toyotas only and only from them—your car is only as good as the service it gets. I’ve been going there for a good 20 years or more and have never been disappointed. More
by mmkrzus
Employees Worked With
I do not recall the names—my service agent was new to me., Pam Sinclair
January 12, 2019
Maintenance I was in and out within the hour for a tire rotation and car wash😊 I needed an additional part and they accommodated me. They explained the reason fo I was in and out within the hour for a tire rotation and car wash😊 I needed an additional part and they accommodated me. They explained the reason for the part not being under warranty and we're not rude about it. More
by sharontkoenig
Employees Worked With
Brittany Ellison
January 12, 2019
Service and consideration by staff was excellent. A always, Jim Faciana made a difficult situation manageable [having to have the car towed in, arranging for a loaner, e.g.] and when he could not be A always, Jim Faciana made a difficult situation manageable [having to have the car towed in, arranging for a loaner, e.g.] and when he could not be there the following day had John take care of everything. Thanks so much. More
by KEARNEY0
Employees Worked With
Jim Faciana, John [Degman?]
January 11, 2019
Efficiency plus Speedy service. Polite and pleasant interactions with personnel. The establishment was immaculate. Competent employees. Work and tasks were divided Speedy service. Polite and pleasant interactions with personnel. The establishment was immaculate. Competent employees. Work and tasks were divided among several people; the entire maintenance and service experience ran like a well oiled machine. More
by g.medema
Employees Worked With
I can’t remember individuals, there were several that helped me.
