Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
514 Reviews of Orland Toyota - Service Center
Sort by
January 25, 2019
Don't know what they are doing Transmission fluid change was recommended to fix transmission issue but did not fix anything and I owed $360 dollars. Could have gone to the corner me Transmission fluid change was recommended to fix transmission issue but did not fix anything and I owed $360 dollars. Could have gone to the corner mechanic with the same results. More
by Tundrajunk
Verified CustomerEmployees Worked With
Other Employees :
The worst Junior Alvarrez, Hector Torres, John Bingham
January 24, 2019
Car service Jim with the service department was excellent helping me out my vehicle he's very helpful and polite and understanding that's I take my car to him Jim with the service department was excellent helping me out my vehicle he's very helpful and polite and understanding that's I take my car to him More
by msbarbaragraham
Employees Worked With
Jim fasciano
January 21, 2019
Great - in time and efficient Appointment time was met and the staff was courteous. Very clean facility with comfortable accommodations for waiting. Gave my car a nice car wash wi Appointment time was met and the staff was courteous. Very clean facility with comfortable accommodations for waiting. Gave my car a nice car wash with the services. More
by hugostl
Employees Worked With
Service area- all very nice
January 21, 2019
Selling unneeded services I went in for an oil change and tire rotation. The service writer told me that I needed new engine and cabin air filters and that my battery terminal I went in for an oil change and tire rotation. The service writer told me that I needed new engine and cabin air filters and that my battery terminals were corroded. I declined the service. Then when I checked he tried to charge me for the service. I was under a service plan. It included air filter changes for free. They changed the filters but said they wouldn’t clean the battery. They didn’t wash the car and left the plastic cover on the seat and paper mat in the car. I checked the battery terminals when I went home. They were in pristine condition although they left the cover off of the positive terminals. I questioned whether the filters were changed. I checked. They were. Took 1.5 hrs for an oil change and tire rotation. Don’t lie to me and tell me I need things that I don’t. There is a difference between upselling needed service and lying. More
by TinleyKingMR
Employees Worked With
It was a new service writer named Chris
January 21, 2019
On time and efficient!! Great service,had appointment and you guys were ready! Everything was as planned only wish oil changes were cheaper! Otherwise everything is great Kee Great service,had appointment and you guys were ready! Everything was as planned only wish oil changes were cheaper! Otherwise everything is great Keep it up More
by GGBAYTALA
January 19, 2019
To fixed my radio and it was fast and on point they fixed it I was very pleased with my radio and yes i would highly recommend fridays and it's a great location and clean and everyone knows what they are doing e I was very pleased with my radio and yes i would highly recommend fridays and it's a great location and clean and everyone knows what they are doing everything was excellent More
by The original jamaican123
Employees Worked With
Other Employees :
The cashier was very friendly and helpful also her name is Monica Eggers , Ben Kowalis
January 18, 2019
Was a great experience. Excellent customer service provided from my service advisor Chris. Looking to bring my other Toyota for service very soon. My family owns about 4 of t Excellent customer service provided from my service advisor Chris. Looking to bring my other Toyota for service very soon. My family owns about 4 of them More
by adrian.gjergji
Employees Worked With
Christopher
January 17, 2019
Service completed quickly with no issues The service staff was efficient and went over services to be performed. Completed service within 60 minutes. Described what had been done and I was in The service staff was efficient and went over services to be performed. Completed service within 60 minutes. Described what had been done and I was in my way. I was disappointed that they had not washed the car. More
by fischerjh17
Employees Worked With
Do not remember
January 16, 2019
Poor communication among staff, confusing, too expensive Brought my Prius in to fix electrical problem & service car. Next day check engine light comes on. Had to bring it back HUGE INCONVENIENCE to clear li Brought my Prius in to fix electrical problem & service car. Next day check engine light comes on. Had to bring it back HUGE INCONVENIENCE to clear light. Also they didn’t fix horn. Very dissatisfied; won’t be back. More
by rhondine1990
Employees Worked With
Jim
January 16, 2019
Courtesy Maintainance Check Came in and had the car checked. Service was prompt and courteous. I was emailed results. Would have liked the Maintainance check to be explained in p Came in and had the car checked. Service was prompt and courteous. I was emailed results. Would have liked the Maintainance check to be explained in person, instead of via email, but everything else was fine. I talked to Mr. Zayaad about my gap insurance being taken off my car note, I was informed to get my questions answered by calling the phone number on my statement because he did not have certainty about the questions I had. Also, stating there were certain ways he could communicate information per Toyota request. More
by davidcookeii
