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Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

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August 02, 2019

Service I had an oil leak and needed service. Jim was great to work with, and the overall service and repair too. Car was ready timely. I will go there fo More

by dna0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim faciana
Aug 07, 2019 -

Orland Toyota responded

Hello and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jim is a great asset and we're thankful to have him on our team. We appreciate your business! -The Orland Toyota Team

August 02, 2019

Amazing The service was fast and all the personnel I came in contact was nice and polite. Thx for all the crew that made this experience wonderful. More

by BLP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The SERVICE department!
Aug 07, 2019 -

Orland Toyota responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. -The Orland Toyota Team

August 02, 2019

Oil change Great as always! Friendly staff and quickly done. Check in with you before doing any work and always explain what is happening. Shuttle offered too More

by klmcsweeney
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Akai
Aug 07, 2019 -

Orland Toyota responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. -The Orland Toyota Team

August 01, 2019

GREAT experience (as always)! I have been bringing my cars to Orland Toyota for over 15 years! GREAT experience! I have purchased two cars from them, as well. I would not even thin More

by Boomermel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service staff, very professional and friendly
Aug 07, 2019 -

Orland Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. -The Orland Toyota Team

July 31, 2019

Love it. Love how everyone treats me from the time pull up service entrance into the time I left everyone so nice and welcoming. Will come back. More

by trentdean86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian G and Jackee are great
Aug 07, 2019 -

Orland Toyota responded

Trent, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Orland Toyota's Service Department. -The Orland Toyota Team

July 26, 2019

Car Check Up They were very helpful at Orland Toyota. Tim provided excellent service and feedback about my car and what needed to be done. I always take my car her More

by suemurph57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kosiba
Jul 29, 2019 -

Orland Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Orland Toyota Team

July 26, 2019

Charged for tire repair that was not done Car in for flat tire. Charged for repair. Only added air and charged for repair low pressure on next day. Placed low tire in spare compartment. Came i More

by yorkiemamax2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacky Christian H
Jul 29, 2019 -

Orland Toyota responded

We appreciate hearing about your recent visit. Our priority here at Orland Toyota is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. -The Orland Toyota Team

July 25, 2019

Do not get your car serviced here Had an appt at 3pm and still waited over an hour and a half for an OIL change! They also never told me what needed to be done to my car or what had b More

by Mekc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Non listed
Jul 25, 2019 -

Orland Toyota responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. - The Orland Toyota Team

July 24, 2019

Dirty car This service and one three weeks ago our van returned to us with grease hand prints on doors and empty coffee cup inside. Appalled by the filthiness. More

by Jude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 24, 2019 -

Orland Toyota responded

That is not the kind of experience we seek to provide, Jude. Please contact us when you can so we can address this together. -The Lexus of Orland Team

July 24, 2019

Summer 2019- July The staff was courteous and professional, from Jim Faciano to technician Dan. We left the dealership with peace of mind, that our brakes were in good More

by kathlynguerra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciano
Jul 25, 2019 -

Orland Toyota responded

Kathlyn, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The Orland Toyota Team

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