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Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

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March 26, 2021

Jim is always so helpful and honest when I bring my car in for service. I only see him for my car’s service needs! More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Facciano
Mar 26, 2021 -

Orland Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Jim and the Orland Toyota team. Drive safely, and we hope to see you again down the road!

March 15, 2021

Very satisfying experience with the service department at Toyota, kept me completely informed about what was needed and timely fixed everything! James was great and friendly! More

by Rom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 16, 2021 -

Orland Toyota responded

Thank you so much for reviewing Orland Toyota! We are very happy to hear that James and our team helped get your vehicle running smoothly. Enjoy your day!

March 12, 2021

Arrived early for oil change and Chris helped me. I was very impressed with the communication with Chris throughout my visit. He kept me informed. This is typical of the staff at Orland Toyota. Looking for More

by Practical car guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 12, 2021 -

Orland Toyota responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that Chris went above and beyond to assist with your vehicle. Drive safely, and we are looking forward to seeing you back at Orland Toyota!

March 07, 2021

The staff is very friendly and professional. The technicians are very knowledgeable and prompt everytime I take my car in to get service. I would highly recommend Orland Park Toyota to anyone lookin More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 08, 2021 -

Orland Toyota responded

Tracy, we are so grateful for your continued business and your confidence in our team! Thank you for choosing Orland Toyota and recommending our work to others. See you next time!

March 04, 2021

Great services......and very attentive to your concerns. No doubt your needs will taking care of. A loaner if the service takes more than one day. You name it. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Mar 04, 2021 -

Orland Toyota responded

Mark - Thank you for taking the time to review us! We appreciate your business and are happy to hear that the team delivered such a seamless service experience. Drive safely, and we hope to see you again at Orland Toyota!

March 01, 2021

Very professional staff. Friendly folk who tell you like it is, but don't try and over-sell. I own two businesses, and I appreciate the extra effort by Jim Facsiana and his crew. More

by mcherskov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fasciana, Isabelle
Mar 01, 2021 -

Orland Toyota responded

Thank you for your confidence in the Orland Toyota team! We are proud to have earned your business and happy to hear that Jim delivered such a seamless experience. Drive safely, and we hope to see you again down the road!

February 25, 2021

Toyota Dealership in Orland Park, IL professional friendly and helpful. I was there to have my car serviced and it was good and patient neat. More

by Michellewillis1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Faciano
Feb 26, 2021 -

Orland Toyota responded

Thank you for choosing Orland Toyota for your service needs, Michelle. We are grateful for your business and positive review of our team!

February 17, 2021

The service that was provided for my Toyota 4Runner air bag recall was excellent. I would recommend this dealership to anyone looking for service or a new vehicle. More

by mcguirek87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 17, 2021 -

Orland Toyota responded

We're thrilled to hear that our service team took such good care of your Toyota 4Runner! Thank you for coming to Orland Toyota for your recall repairs!

February 06, 2021

Excellent customer service. My representative, Jim Faciana, made my experience from start to finish 5 star. He addressed the issues with my Highlander in an honest and professional manor. Thanks for t More

by VICTORIACSMD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciana
Feb 08, 2021 -

Orland Toyota responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Jim took such good care of you here at Orland Toyota, and we will be sure to let him know that you appreciate his help. If you and your Toyota Highlander ever need anything else, don't hesitate to come back and see us again!

February 06, 2021

Worst place I have ever been. Have appointment and wait 2 hours for them to even look at your car. Made appointment letting them know what was strong with my can and what part needed replacement. spend 2 More

by rtzoller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaitlin Berry
Feb 08, 2021 -

Orland Toyota responded

I appreciate you bringing your experience to my attention. I am sorry to see your frustration with the length of your visit, and I will discuss the feedback in your review with my team so we can take steps to improve. I'd also like to speak about this further with you, but I won't be able to find your contact details with the information provided here. Would you please give me a call? Thank you, John Ficaro - Service Manager - 708-336-7236

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