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Orland Toyota - Service Center

Tinley Park, IL

4.2
514 Reviews

514 Reviews of Orland Toyota - Service Center

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September 17, 2021

I have been going to their service department ever since I bought my car there over 11 years ago. There are several long term employees in service making the quality of their service reliable and consistent More

by CAMILLE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Faciani
Sep 17, 2021 -

Orland Toyota responded

We can't thank you enough for your 11 years of business - wow! It's wonderful to hear that you can depend on our Orland Toyota team for excellent service, every visit. Have a great weekend!

September 16, 2021

Orland Toyota was very straightforward and very detailed. They talked over all the options and have me place of mind. More

by alborn68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Camacho
Sep 16, 2021 -

Orland Toyota responded

We’re delighted to get your five-star review! Thank you, from the team at Orland Toyota. See you down the road!

September 14, 2021

Service people are always nice . Today James /Jim was helping me , car was done earlier than expected :) also was nice and clean when I got into the car . Check out was smooth and great service overall More

by Vringbauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James/Jim
Sep 14, 2021 -

Orland Toyota responded

We're delighted to learn that you had a great service visit, courtesy of James. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Thank you for choosing Orland Toyota!

September 13, 2021

Very attentive,courteous, and responsive to your service requests. Kept me aware of work progress and provided estimate of when work would be completed. More

by Marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 13, 2021 -

Orland Toyota responded

Marge, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Orland Toyota team. Drive safely, and we hope to see you back again down the road!

September 06, 2021

Our experience at the dealership was pleasant. Will return for all services for our car we plan to buy a new car next year thank you. More

by slady48
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Davin
Sep 07, 2021 -

Orland Toyota responded

Thank you for the great review - we're delighted to have earned your business! From the entire Orland Toyota team, safe travels and see you next time!

August 27, 2021

Came in for an oil change and a tire rotation.All went Came in for an oil change and a tire rotation. All went well. Benjamin was my service adviser. Was unable to download my service report. More

by rzurawski51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
Aug 28, 2021 -

Orland Toyota responded

Thank you for coming to Orland Toyota for your oil change! If you are still in need of your service report, would you please give me a call? I would be glad to assist you. John Ficaro - Service Manager - 708-336-7236

Aug 28, 2021 -

rzurawski51 responded

Finally was able to get my service report. Thanks for following up.

August 26, 2021

Benjamin did an excellent job on my rav4. I an extremely pleased with the work they did. More

by Mef57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin
Aug 26, 2021 -

Orland Toyota responded

We're so glad you're pleased with our work! Thank you for trusting Orland Toyota with your Toyota RAV4's care - we hope to see you again down the road!

August 24, 2021

Good customer Experience, clean amiable environment, with fresh coffee and quiet shelter in place seating in the waiting area. Good counsel about my Toyota car More

by Rubyreed42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Aug 24, 2021 -

Orland Toyota responded

Thanks for your great review and for your confidence in Orland Toyota! We're pleased that you enjoyed our facilities while you waited.

August 19, 2021

Yes the work was done professionally.Service people were attentive to my concerns of my vehicle.They checked to see that the part fit and move properly. More

by Bob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Camacho
Aug 19, 2021 -

Orland Toyota responded

We are happy to hear that our team took great care of you, Bob! Thank you for choosing Orland Toyota and for taking the time to share your experience. Drive safely and we hope to see you again!

August 05, 2021

Always very easy to make appt. Seen promptly at my scheduled time. Went over tentative svc before starting work. Kept me aware of progress on car. Very very clean environment. More

by Bustaszew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Faciana
Aug 05, 2021 -

Orland Toyota responded

What great feedback! Thank you so much for posting a review about your recent service visit to Orland Toyota so that others will know what it's like to be our guest. We look forward to our continued relationship.

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