Orland Toyota

Service on my Toyota was a disaster. In the last 4 months I've had to return twice to have them correct work that was done. One one case a bolt was completely missing from my exhaust manifold, the smell of e I've had to return twice to have them correct work that was done. One one case a bolt was completely missing from my exhaust manifold, the smell of exhaust fumes in the car was terrible, and the noise should have been a dead give away something was wrong. Nope, they gave it to me like that, and I had to return to have them fix it the right way. Beware a "diagnostic charge" they hit you with as well - $200 to diagnose what the problem is, if you have the work done they apply the charge to the cost of fixing it, unfortunately their repair costs usually exceed other Toyota dealers so you lose either way. One other thing - they don't tell you before hand if the work is covered by the warranty, so you might think it is, only to find out it's not and they charge you the $200 just to tell you what's wrong with your car. After they had my car for the better part of two days, working specifically under the front of the vehicle, another service center informs me that one of the CV boots is torn and the CV joint needs to be replaced. This is 2 weeks after the "trained technicians" at Toyota completely missed this - or completed failed to inform me. Either way, they'll never see my Toyota in Orland Toyota for service again More

Wow!! We bought a 2008 Sequoia from Ted sight unseen and had it shipped to Colorado. Not only was the car better than described but we got an amazing deal. Ted was a consumate professional and we greatly had it shipped to Colorado. Not only was the car better than described but we got an amazing deal. Ted was a consumate professional and we greatly appreciated his working with us. Will definitely be back!! More

My husband and I went to Toyota to see the new Camry. We are returning ccustomers of Al's and because of his terrific salesmanship we have been pleased to do business with him. Not only did we love the new are returning ccustomers of Al's and because of his terrific salesmanship we have been pleased to do business with him. Not only did we love the new Camry, we loved the new Corolla as well. Thanks to Al , we not only purchased the new Camry but we purchased the new Corolla as well! Ryan made the financing procedure as painless as possible for which we were very grateful. Thanks guys for a great experience! More

Everyone was pleasant & professional from beginning to end !! I saw the car that I was interested in on the website and spoke to Tia in internet sales who was very nice on the phone. When I came in to to end !! I saw the car that I was interested in on the website and spoke to Tia in internet sales who was very nice on the phone. When I came in to see the car, Tia introduced herself which was a great gesture to put a name with a face (she was just as sweet in person) !! My salesman, John Bingham was a knowledgeable, non pushy saleman who worked with me on getting more for my trade in which I really appreciated. The manager, Sam was very personable and I thought that it was a nice touch to be introduced to the manager and thanked for my business. Al made the financing process quick and explained everything very well. Not to mention, he had a great sense of humor !! :) Let's face it, most dealerships emphasize on aggessive "in your face" high pressure sales tactics. That was not the case here. I felt appreciated by being introduced to everyone who was involved in my purchase from the initial phone call to the financing. More

We had 3 people help us and they were all very friendly. Great service and gave us all the pointers we needed for the new car. Even got our phones connected to the blue tooth. It was the only car left on th Great service and gave us all the pointers we needed for the new car. Even got our phones connected to the blue tooth. It was the only car left on the lot...wish we could have seen more colors but the car is amazing and we love it! More

I gave the rating I did because first of all the sales staff was not pushy. The salesman John Bingham was a nice guy and it seemed like he was an honest guy. I like how he handled our discussions when it staff was not pushy. The salesman John Bingham was a nice guy and it seemed like he was an honest guy. I like how he handled our discussions when it came down to the subject of price. For example, he called to talk about it in front of me rather than walking away and then coming back and telling me that they wouldn't accept the price I offered. The best part is that they did. Everyone involved was friendly and helpful and I was told to ask questions and not hesitate to call the dealership if I had any. Overall I had a good experience at Orland Toyota. More

My dad and I went to Toyota looking for a used hatchback - when we found a 2009 Yaris there, I was excited on the good mileage, but the price was a about two thousand dollars over our limit. Without too mu - when we found a 2009 Yaris there, I was excited on the good mileage, but the price was a about two thousand dollars over our limit. Without too much back and forth haggling, we were able to get the price we wanted. Overall, a great bargain, and the supplied Carfax report reassured us that we were getting a good vehicle. I would definitely recommend Toyota to friends! More

Excellent customer service. Sales were very helpful without being bossy and pushy. General Manager- Neal was very accomodating when informed about overall buying experience a couple of days after. Na without being bossy and pushy. General Manager- Neal was very accomodating when informed about overall buying experience a couple of days after. Names worth mentioning were Jerome and JOhn from sales dept. Ryan and Al as well and also agents in the facility made a welcoming atmosphere to buyers which gives a good lasting impression. More

This is the fourth or fifth vehicle we have purchased from this dealer, over the years. The management; sales staff, and service staff are the best in the business. I would not purchase a vehicle anywh from this dealer, over the years. The management; sales staff, and service staff are the best in the business. I would not purchase a vehicle anywhere else. Please continue with the excellent service. More

I looked at New Vehicles first then I asked what they had in used. Al found exactly what I was looking for in the used vehicle, and couldn't get in the new ones currently. When I looked at the used one it in used. Al found exactly what I was looking for in the used vehicle, and couldn't get in the new ones currently. When I looked at the used one it was exactly what I wanted, and when I called with a question he was also very helpful. I would recommend this dealership to ANYONE. ******** More