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Orland Toyota

Tinley Park, IL

4.3
1,486 Reviews

8505 W 159th Street

Tinley Park, IL

60487

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Showing 1,486 reviews

September 23, 2011

Was treated fairly and with respect, something not always accorded a woman at a car sales dealership. Al answered all my questions, and didn't make me feel stupid for asking them. More

by loleroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
al krajewski, Al Krajewski
September 21, 2011

Was going to this dealership for warranty service and Was going to this dealership for warranty service and maintenance while in their care the vehicle was damaged and they refused to take responsibility More

by whitepeter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
kowalis,kohl,tidball,kosiba
Sep 27, 2011 -

Orland Toyota responded

Orland Toyota 8505 West 159th Street Tinley Park, IL 60477 708-429-3900 September 23, 2011 Re: whitepeter After speaking to Harry Kohl and reviewing the paper work of said claim, it seems we did more than take responsibility and went above and beyond in the name of good will and customer relations. We replaced rotors, rotated tires, wheel balance and rotated the tires again. At this point we stand on our reputation. One that I’ am personally proud of that has been in the making for over 30 years and still growing. Sincerely Yours Sam Frank

September 10, 2011

Orland Toyota, and in particular Al Krajewski were recommended to us, ironically, by two different people. How fortunate we were to receive these recommendations. Al turned out to be a totally unass More

by GeraldDeptolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Krajewski, Sam Frank, Al Vargas, Al Krajewski
August 29, 2011

Very helpful and understanding. Competitive price. Good follow-up, but never overbearing. In this instance I was helping a friend, who did not end up buying the car we origianlyy were looking for. Based More

by Mike Messner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kopper
August 23, 2011

John was knowledgeable and pleasant to work with. He was professional, yet friendly. I trusted him because he wasn't too pushy and eager to sell. Jeff,the Financial mgr. was also knowledgeable and clarifie More

by drjpnita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perry, Financial Mgr., John Bingham
August 15, 2011

Ted was a pleasure to work with. He was not pushy in any way and genuinely tried to work with me to meet my needs. He was a refreshing dealer to work with after all the others I've dealt with. More

by dburk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Kopper
August 15, 2011

Al Krajewski is a wonderful salesman and so easy to work with. My husband and I have not made a car purchase in many years and we were not looking forward to the process but the staff at Orlando Toyota mad More

by meglevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Krajewski, Al Krajewski
August 11, 2011

John had a no-pressure approach. He was honest and didn't try to force me to buy a car before I left the dealership the first time I visited. He was secure enough to allow me to obtain other offers, More

by pdlhy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bingham, John Bingham
July 27, 2011

Al has sold me my third Toyota camry. I have been pleased with the quiet and smooth ride of the camry. Al was very helpful in giving information for making my decisions in purchasing yet another new More

by rpolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Krajewski, Al Krajewski
July 21, 2011

Service on my Toyota was a disaster. In the last 4 months I've had to return twice to have them correct work that was done. One one case a bolt was completely missing from my exhaust manifold, the smell of e More

by KeyserSoze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Consultant
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