Orland Toyota
Tinley Park, IL
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My 2010 Venza was in an accident and was totaled. Al set me up with a new 2011 Venza same as the 2010 but a different color. This is my 3rd car this year from Al. me up with a new 2011 Venza same as the 2010 but a different color. This is my 3rd car this year from Al. More
I was buying my nephew a used car and Ali treated us with professional courtesy. Ali worked within our price range and need for a reliable car. Ali listened and made appropriate recommendations for us to c professional courtesy. Ali worked within our price range and need for a reliable car. Ali listened and made appropriate recommendations for us to chose from. As the used vehicle was recent at the dealership, Ali informed us of an issue with the drivers window that slipped off the track and that it needed to be fixed. We had all thought it was fixed, and in the excitment of my nephew being happy, we all forgot to check and noticed a few hours after leaving that it was not. I called Ali,and he apologized and said to bring it back the next business day. I commend him for his professionalism to ensure he had happy, satisfied customers and the car was fixed without issue. I would recommend and work with Ali and Orland Toyota in the future. More
Service was fantastic and salesmen were genuinely friendly and not pushy. We came in to buy our first vehicle from a car dealer and left with an impression that will put this dealership first on our friendly and not pushy. We came in to buy our first vehicle from a car dealer and left with an impression that will put this dealership first on our list for our next car. We bought a Highlander at a great value: low mileage, clean and well priced. This dealer was the last of five dealerships we visited and they are definitely people I would recommend to my friends and family More
This is the second Toyota we have purchased from Orland Toyota and Al Krajewski was our sales consultant both times. Al is very knowledgeable in all aspects of automobile products, from vehicles to financi Toyota and Al Krajewski was our sales consultant both times. Al is very knowledgeable in all aspects of automobile products, from vehicles to financing. He knew we were looking to purchase a 2011 Camry and was able to find one with low miles and in excellant condition. Al even bought us lunch while we waited for financing to take care of our needs! We have brought our 2007 Sienna to the service department for all its scheduled maintenance and have always had very good experiences with their customer service personnel. Dependable work, friendly staff and prompt service even on busy Saturdays. I would highly recommend Orland Toyota for all your automobile needs. More
WOW! This dealership has gone above and beyond to provide excellent customer service. They negotiated a decent price on our vehicle purchase, they provided an excellent rate (lower than the rate our provide excellent customer service. They negotiated a decent price on our vehicle purchase, they provided an excellent rate (lower than the rate our own bank was offering) on our financing, they allowed us to add the extended warranty days after our initial purchase, they sent us a check in the mail for accidentally overcharging on the sales tax (we are in a different county than their location), they emailed us a thank you note and mailed us a nice card thanking us for doing business with their dealership. My husband and I were pleased with everyone we worked with -- especially with their fast and accommodating finance department (the first woman we worked with was new to their dealership but really knew her stuff!). Overall, would definitely give Orland Toyota Scion two thumbs up. We will be happy to recommend our friends and family when they are looking to purchase a new or used vehicle. More
The guys at Orland Toyota were exceptionally friendly and informative from the moment I walked into to the dealership. They weren't pushy at all, they were very laid back. The whole time the explained in det informative from the moment I walked into to the dealership. They weren't pushy at all, they were very laid back. The whole time the explained in detail any questions I had. Negotiating went pretty smoothly, however I think they played the game a little but in the end I pretty much got the deal I needed for my situation. Overall my experience was great and I will buy from them again in the future. More
My family has bought four Toyota's at this dealer. Have always been happy with the cars we purchased from the sales to the maintenance, have never run into any hassles. We would not consider any other deal always been happy with the cars we purchased from the sales to the maintenance, have never run into any hassles. We would not consider any other dealer. More
Great experience purchasing a new car here. Third time there to but a car and will continue to do so in the future. Thanks to all the people at Orland Toyota. there to but a car and will continue to do so in the future. Thanks to all the people at Orland Toyota. More
This is the fourth car we have purchased with Al Krajewski. Each time Al has helped us to find the right car for our needs. Al is friendly, courteous and knows the products he sells. We would defi Krajewski. Each time Al has helped us to find the right car for our needs. Al is friendly, courteous and knows the products he sells. We would definetly recommend that if you talk to Al Krajewski you won't be disappointed. More
Al Krajewski was very helpful with our purchase. We called on a car we saw on-line. He was very knowledgable and told us all about the car over the phone. When we came in to see it he had it inside so called on a car we saw on-line. He was very knowledgable and told us all about the car over the phone. When we came in to see it he had it inside so we would not have to stand in the rain and look at it. He let us test drive the car by ourselves. We are very happy with our purchase and would definately recommend Al and Orland Toyota. More