Orland Toyota
Tinley Park, IL
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Albert Pierce was very personable and answered all the questions to the best of his potential. When he did not know an answer to a question he made to sure to figure out the answer for us. He gives excell questions to the best of his potential. When he did not know an answer to a question he made to sure to figure out the answer for us. He gives excellent service! I recently bought a used Prius and of course with a used car, you can not expect perfection. The window on the drivers side was malfunctioning; when it was being closed, it opened up instead. I did not bring it up to Albert and I am sure Albert knew this imperfection was when he sold us the car. Instead of ignoring it and let us be in our merry way, he brought it up and told us that he will have that window fixed. In addition (and again without even asking him), he informed us that he will also check into new tire-lock nuts for the car. I was and still am very pleased with his service! If I ever go buy another car in this location, I will sure remember Albert's name! When you go to have your car fixed, a customer expects a job well done from the mechanic which Dan Cruz exactly did. He did a wonderful job on putting the tire-lock nuts on the wheels of the car. The window on the drivers side, which I mentioned above, that had technical difficulties is now functioning right. Thank goodness because it was very annoying! More
I got my Corolla in April. Tom Vaughan was great. He I got my Corolla in April. Tom Vaughan was great. He worked with me on my difficult situation and got me the car I wanted:) I got my Corolla in April. Tom Vaughan was great. He worked with me on my difficult situation and got me the car I wanted:) More
good price short wath and close to mi home olso expirjens from the pas after porchease the car marek okreglak koll to mi house to make sure it ok from the pas after porchease the car marek okreglak koll to mi house to make sure it ok More
It was my first time purchasing a car and I couldn't have asked for a better experience. Chris was amazing and very understanding to my financial needs and what I was looking for. I received friendly se have asked for a better experience. Chris was amazing and very understanding to my financial needs and what I was looking for. I received friendly service from everyone in the building. I would definitely return to see Chris for future purchases! More
Three days ago I purchased a 2013 RAV 4. The salesman, Ali Zayyad, was very knowledgeable and spent alot of time with us. He answered all of our questions and arranged a test drive of 2 vehicles to help Ali Zayyad, was very knowledgeable and spent alot of time with us. He answered all of our questions and arranged a test drive of 2 vehicles to help us make an informed decision about our purchase. I never felt pressured at any time. It was a very pleasant experience. My last Toyota Camry lasted 9 years and 172,000 miles. I looked at other cars, but decided on another Toyota because of the great experience of owning one previously and the very good customer service during the purchasing process. More
We dropped in on John with about an hour left before closing. We knew the car we wanted and how much we wanted to spend. He quickly got a quote on our trade in, and worked hard with the financing guys closing. We knew the car we wanted and how much we wanted to spend. He quickly got a quote on our trade in, and worked hard with the financing guys to get us the deal we wanted. We kept him there after the doors were closed, but he got us the car we wanted. We can't say enough about how well they treated us. More
We were lucky to be paired with the dealer Marek Okreglak. Marek helped us make the right choice in choosing a car. He was friendly and we knew that he kept our interest at best. We are very happy w Okreglak. Marek helped us make the right choice in choosing a car. He was friendly and we knew that he kept our interest at best. We are very happy with our decision. He was one of the best dealers I have ever come across. More
I was between a Toyata Sienna and a Honda Oddessy. In my eyes both vehicles are offer the same value and reliability. Chis's willingness to work with me was why I chose a Toyata over a Honda. eyes both vehicles are offer the same value and reliability. Chis's willingness to work with me was why I chose a Toyata over a Honda. More
Went to several other dealerships. None of them brought car up to door. Al Pierce went above and beyond trying to find a car that met my criteria. Found a car I liked. Price was a little more that I wante car up to door. Al Pierce went above and beyond trying to find a car that met my criteria. Found a car I liked. Price was a little more that I wanted to spend. Al called Mike browner (manager) who suggested the car I eventually purchased. He worked out a price that I could afford and even spoke to owner about a warranty. Over all my wife and I found it to be an enjoyable experience and I will be sure to tell my friends and family. Both Al and Mike are to be commended. More