Orem Toyota - Service Center

Service The service was regular routine service for my wife's car. She still hasn't had the scratches taken car of that the dealership promised they would tak The service was regular routine service for my wife's car. She still hasn't had the scratches taken car of that the dealership promised they would take care of when we bought her car last June. We bought her car brand new with only 27 miles on it but someone had keyed near the back on the driver's side. We were told by the sales person, who goes by the name "Shrek", that he would have that taken care of and that the purchase price would be lowered. None of those things happened when we bought her car. More

Good job I came in for 5000 mile service on my Tacoma. The service representative was fast, efficient, and did a great job. I'm impressed. I can't recall her n I came in for 5000 mile service on my Tacoma. The service representative was fast, efficient, and did a great job. I'm impressed. I can't recall her name, but I described her inthe employee name above. More

May saved the tires I needed! I was coming way out of town...called ahead...May saved the set of tires I needed! Awsome sale! We got out of there after my kids enjoyed cookies they I was coming way out of town...called ahead...May saved the set of tires I needed! Awsome sale! We got out of there after my kids enjoyed cookies they brought us, in 45 minutes. Great service. Thank you. More

Quick and easy It was awesome! I called to schedule appt and they got me in that next day! I got there and they had me in and out in 45 min! They were really. Friend It was awesome! I called to schedule appt and they got me in that next day! I got there and they had me in and out in 45 min! They were really. Friendly ! More

One suggestion Both times I have come to service my car, I pull in, and stand around for a few minutes as there is no one free and only a few people out there. It ca Both times I have come to service my car, I pull in, and stand around for a few minutes as there is no one free and only a few people out there. It can be a bit awkward and has happened to me both times I have had my car serviced. Both times I had also set up appointments and came on time, so I would have expected someone ready for me when I got there, or at least an acknowledgement that I am there so that I know you know I am there. More

Great service I called to have my car serviced because the check engine and VSC lights came on in my Toyota and they got me in immediately. I thought it may have t I called to have my car serviced because the check engine and VSC lights came on in my Toyota and they got me in immediately. I thought it may have taken a little longer than it should have to complete the job but then I haven't had to have my Highlander serviced for this type of situation for the eight years I have owned the vehicle. I received excellent attention and was very satisfied with the results. More

Service was excellent We have purchased 3 vehicles from Brent Brown Toyota and have never experienced a problem. They always provide a great experience both during and afte We have purchased 3 vehicles from Brent Brown Toyota and have never experienced a problem. They always provide a great experience both during and after the sale. Service has always been done in a quick and professional manner. More

On time I was late, but he didn't refuse me. And my car was done just in a hour. I didn't see any damage. I believe them I was late, but he didn't refuse me. And my car was done just in a hour. I didn't see any damage. I believe them More

Service at Brent Brown. I do all my oil changes at the dealer. The 3 oil change deal is a no brainer and the service has been fast and friendly. George Brown, the service dir I do all my oil changes at the dealer. The 3 oil change deal is a no brainer and the service has been fast and friendly. George Brown, the service director, greeted me personally last time I rolled in and took me over to a service rep and said this was a loyal Toyota customer and to take good care of whatever I needed. Love the service and appreciation for being a Toyota customer. More

Speaker Found after driving my new 4 Runner for a few days that the right front door speaker was not working. Seemed fuzzy and perhaps was blown. Contacted Ja Found after driving my new 4 Runner for a few days that the right front door speaker was not working. Seemed fuzzy and perhaps was blown. Contacted Jared (Sales) who had me come in and meet with Tiffany? to get it resolved. They ordered a new speaker and had me come back and got it installed within an hour. I was very pleased I didn't have to badger anyone, beg or plead for this to get done. It was obvious that the speaker was a problem before the purchase and they were eager to get it fixed for me. Very happy to report that this gont done as I hoped and expected. More