5,014 Reviews of Orem Toyota - Service Center
Excellent service They did the service quickly. I was especially grateful for the complimentary shuttle service to and from my home in Springville. Thanks for going out They did the service quickly. I was especially grateful for the complimentary shuttle service to and from my home in Springville. Thanks for going out of your way to help. More
helped reset dash board detail Helped me understand the directions in the handbook and reset dashboard data. I couldn't figure out how to reset the display form metric to US tempera Helped me understand the directions in the handbook and reset dashboard data. I couldn't figure out how to reset the display form metric to US temperature and distance to travel in miles. More
Great experience Very efficient and helpful . Service was performed promptly and even ahead of time. All sales options were clearly explained and dobe without too much Very efficient and helpful . Service was performed promptly and even ahead of time. All sales options were clearly explained and dobe without too much pressure . Very friendly staff and overall lovely ambiance . Will definitely return . More
Thought my new car was dying on me I had quite an experience just days after purchasing a new car from Brent Brown Toyota. I hopped in one morning and it wouldn't start. We finally go I had quite an experience just days after purchasing a new car from Brent Brown Toyota. I hopped in one morning and it wouldn't start. We finally got it to start by jumping it but it didn't last. As I was driving down the road the power mechanisms in the car started going off! I promptly drove to Brent Brown Toyota service center and was really freaked out. They had the problem figured out in MINUTES! Not only was the first person I talked to able to trouble shoot the issue and find a solution so quickly but they also checked and leveled out the pressure in my tires before putting me back on the road. Little things go a long way. Everyone was very kind, willing to listen and courteous. More
Great as usual As usual the experience was great. My car was serviced in a timely manner and the staff was great. I will continue to bring my van to this location. As usual the experience was great. My car was serviced in a timely manner and the staff was great. I will continue to bring my van to this location. More
Toyota Care 10,000 mile service Great atmosphere and I was attended to as soon as I arrived. The only concern was my tires weren't rotated and my Highlander kept telling me on the to Great atmosphere and I was attended to as soon as I arrived. The only concern was my tires weren't rotated and my Highlander kept telling me on the touch screen that we need to have the tires rotated. More
Best Service Experience ever! The person I dealt with listened to me and received my concerns and frustrations seriously. Everything was taken care of to my satisfaction. I broug The person I dealt with listened to me and received my concerns and frustrations seriously. Everything was taken care of to my satisfaction. I brought my car in for a Safety Recall. They found my car was under a second recall and took care of both! I was impressed. More
50,00 mile service Sienna Mike Black has been my service adviser for years and has always gone the extra mile to make sure I was well taken care of. On a scale of 1 to 10 Mike Mike Black has been my service adviser for years and has always gone the extra mile to make sure I was well taken care of. On a scale of 1 to 10 Mike is a 12! Always on time, always pleasant and knows his stuff. Always treated with courtesy and friendliness. More
Great sales team. Also great service. Fast prompt and great communication. Bob Saunders knows his stuff. This is the 3rd car we have bought from him. sales team. Also great service. Fast prompt and great communication. Bob Saunders knows his stuff. This is the 3rd car we have bought from him. More
Fast service I have brought my 2014 Rav4 for 3 oil changes now & you are always fast & friendly. Thank you for understanding your clients have lives too & our time I have brought my 2014 Rav4 for 3 oil changes now & you are always fast & friendly. Thank you for understanding your clients have lives too & our time us important.😀 More