Back

Orem Toyota - Service Center

Orem, UT

4.1
4,863 Reviews

4,863 Reviews of Orem Toyota - Service Center

Sort by
November 14, 2023

This dealership does unnecessary services to make more money off their customers. I was very unimpressed in the lack of professionalism by everyone working there More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaron Maxfield
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Orin was very efficient and warm. The car was brought out earlier than scheduled. All good More

by tinaquinnmail
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

They took great care of us. Were very comfortable in the waiting area. Thank you all! More

by DUCKSFEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Orem Toyota responded

Thank you for the review and for visiting Brent Brown Toyota. We hope to see you again.

November 12, 2023

The engine light I needed addressed is still showing after $599 in repairs so even though I appreciate the customer service mentality I am confused as to the outcome which matters most. I left a messag More

by DAVIDRALSOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hawkes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Orem Toyota responded

David, we are sorry to hear you are still having an issue with your vehicle. Please give Karyn a call at 81-223-4406.

November 11, 2023

Lani was very helpful and efficient. However this was the 3rd time I had come by the dealership to get my second key fob. More

by randel.mcgee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Orem Toyota responded

Randel, thank you for the review. We are sorry to hear the key fob was not able to be taken care of more quickly. If there is anything else we can help you with, please let us know.

November 11, 2023

Excellent drivers and informative service. Thank you for taking good care of my car. I worked with two shuttle drivers, and both were kind. The service itself very helpful while I am at work. More

by Tobwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

After some initial problems with the paperwork, the dealership worked to make sure everything was in order. I appreciated their willingness to go to the effort to be sure I was satisfied. Rated at ju More

by RIDGER1947
Recommend Dealer
Yes
Employees Worked With
Sheldon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Orem Toyota responded

Thank you for the review. We are happy to hear we were able to get everything worked out to your satisfaction.

November 09, 2023

Very good service we didn’t have to wait very long we were able to get right in More

by paulinedurfey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Orem Toyota responded

Pauline, thank you for the review. We are happy to hear we were able to get your vehicle service completed quickly.

November 08, 2023

Quick and Thorough very happy with the way everything went. Glad we have this option for service. More

by brianjfrancois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Orem Toyota responded

Brain, thank you for the feedback. We appreciate you choosing us to help with your vehicle service needs. Please let us know if there is anything else you need.

November 08, 2023

Efficient and helpful, very quick to get service done. Responded to questions with solutions even after hours More

by BRIAN.ANDREW1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orrin Skinner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Orem Toyota responded

Thank you for the review Brian. We are happy to hear your service went well, and look forward to seeing you again.

...
49
...