Orem Toyota - Service Center

Very fast and great service! Though I arrived early, they got me in right away, and I was finished much earlier than expected. Professional and friendly service at its best! Though I arrived early, they got me in right away, and I was finished much earlier than expected. Professional and friendly service at its best! More

Great, and quick service They gave great service that was done quickly, yet thoroughly. The staff was kind and respectful. Thank you for the service, and we will definitely be They gave great service that was done quickly, yet thoroughly. The staff was kind and respectful. Thank you for the service, and we will definitely be back again. More

New car I ended up getting into a new car this day. I came in for a service appt and left with a new car. Thanks to Chris. I ended up getting into a new car this day. I came in for a service appt and left with a new car. Thanks to Chris. More

It was great. I took the RAV in for routine maintenance. Staff was courteous and efficient as always. I never consider going anywhere else. I got there a few minute I took the RAV in for routine maintenance. Staff was courteous and efficient as always. I never consider going anywhere else. I got there a few minutes early and they got the car right in. More

Fast service, great work As always the staff was helpful and courteous. They took care of my maintenance and took me home while my care was getting fixed. I was able to pick As always the staff was helpful and courteous. They took care of my maintenance and took me home while my care was getting fixed. I was able to pick it up a little later. More

Great customer service. The folks at Brent Brown Toyota were very kind and accommodating and explained in detail the issues with my Camry, while I chose to take it elsewhere The folks at Brent Brown Toyota were very kind and accommodating and explained in detail the issues with my Camry, while I chose to take it elsewhere due to cost, I still had a great experience with them overall. More

Toyota FJ Brent Brown is a very trustworthy dealership. I appreciate the friendliness and kindness from all of their employees. They obviously want to sell you Brent Brown is a very trustworthy dealership. I appreciate the friendliness and kindness from all of their employees. They obviously want to sell you a car, but it seems that they want to sell you your next car as well. More

Awesome service writer I had a great experience only because of Mike Black, On a prior visit the week before, George Brown would not even take the time to listen to me becau I had a great experience only because of Mike Black, On a prior visit the week before, George Brown would not even take the time to listen to me because he has 35 years experience, he was a very errogant person, I had to diagnise the problem myself after only having my truck for 2 weeks mind you, I have had seven Toyota trucks, George told me it was the transmission, I said it was not but then in our ride he said the and I quote I have Thirty five years experience and spencer setting in the back seat said nothing, I felt like I was about one inch tall it was totally unprofessional, But putting that man to the side and concentrating on this visit Mike Black listened to me, found a tech that knew it wasn't the transmission got my truck fixed, and treated me like a person not like a piece of xxxx, he is the only service advisor I want to deal with Mike is the reason I have given you good recommendations and the reason I will buy again from you, unless he is not there, then I will go elsewhere, You need more employees like mike, Tell him thank you yours Scott Kimber More

Friendly and fast The employees at Brent Brown were very helpful and flexible. My vehicle had started having trouble starting in the morning between when I scheduled th The employees at Brent Brown were very helpful and flexible. My vehicle had started having trouble starting in the morning between when I scheduled the appointment and when I brought the vehicle in. They quickly checked the battery and alternator while I was checking in and were able to give me the price for the battery replacement before I left. They were also able to resolve a problem that another Toyota dealership had been unable to resolve on two previous visits. Brent Brown has won my business from now on. More

Quick visit Brent Brown service department had me in and out quickly. I needed routine maintenance on my Sienna van and they were able to complete all work under Brent Brown service department had me in and out quickly. I needed routine maintenance on my Sienna van and they were able to complete all work under an hour. I appreciated that even though I only needed a tire rotation they did a complete inspection of my vehicle. More