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Orem Toyota - Service Center

Orem, UT

4.2
5,016 Reviews

5,016 Reviews of Orem Toyota - Service Center

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December 04, 2016

They were very helpful and gave me good information Very helpful they gave me the necessary information I needed. the work was done on time. They didn't try to sell unnecessary service or produc More

by Desertrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Dec 05, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Casandra.

December 04, 2016

Toyota service Everyone was great and took the time to explain the process. The only thing was it took longer than expected. But the waiting room was nice. More

by Kp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Orem Toyota responded

We apologize for the extended wait time, but we are happy to hear it was a great experience none the less.

December 03, 2016

Helpful When I asked what to expect for my next service call, they reviewed my history, told me why a tune-up might be necessary, quoted a price, agreed to wo More

by Debbie152
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Alec Rasmussen
Dec 05, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Alec, and Mike while you were here for service. We look forward to seeing you again.

December 03, 2016

Service Visit I showed up for my appointment and was promptly helped. My car was serviced in a timely manner. My visit was very enjoyable and I would go back More

by Klj4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Dec 05, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you a had a great experience with our service department.

December 03, 2016

Great customer service I keep coming back due to the service I get from John in service. He always explains everything and helps you in everyway he can. More

by LesLee Kogianes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Dec 05, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you have a great experience with John.

December 03, 2016

Thorough and decent time The servicemen were knowledgeable about the vehicle and my service history. I went in for oil change but they knew I didn't need it, so they didn't pu More

by Yayayaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Joel.

December 03, 2016

Thorough They gave me a video of the underside of the car and explained which things needed to be done immediately, and which could wait a little. More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry, the senior master technician
Dec 05, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience.

December 03, 2016

Another great experience! Three services on my car and two on a friend's car in the past three years - each time the service was great and timely. Thank you! More

by Lynn 22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with our service department. We look forward to seeing you again.

December 02, 2016

Fast and efficient Follow up calls were fast and accurate. I received two calls in one day to let me know my vehicle status. No problems at all and always given opportun More

by Smixayboua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec
Dec 02, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Alec while your vehicle was in our service department. We look forward to seeing you again.

December 02, 2016

Great Service I went in and they took care of me right away. It was quick and efficient - they had me in and out in a hour :) More

by ks1234
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Dec 02, 2016 -

Orem Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Manu.

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