Orem Toyota - Service Center

The staff was very friendly and informative. They told me exactly what they were going to do and when they provided recommendations to improve my vehicle, they were not pushy or persuasive. They simply provi exactly what they were going to do and when they provided recommendations to improve my vehicle, they were not pushy or persuasive. They simply provided the facts and recommendations and left the decision up to me whether to accept or decline the service. This was my first experience with this service and I was highly satifsfied. More

Great dealership. They make you feel like a friend. When they tell you your car will be ready in so many minutes, it will be ready. Dealership is fast, friendly and courteous. When they tell you your car will be ready in so many minutes, it will be ready. Dealership is fast, friendly and courteous. More

Good price, free with coupon that was bought at a reasonable price. Offered a free shuttle ride that was not needed. Service was begun and ended on time. Friendly and efficient employees. reasonable price. Offered a free shuttle ride that was not needed. Service was begun and ended on time. Friendly and efficient employees. More

My 2008 4Runner has received excellent service each time at Brent Brown. They even recently corrected 2 driver errors without charging: dash lights not working because rheostat had been bumped; rear wiper at Brent Brown. They even recently corrected 2 driver errors without charging: dash lights not working because rheostat had been bumped; rear wiper not working because window was slightly down! More

Every staff member there greeted me with courtesy and professionalism. They answered all my questions to my satisfaction, no matter how absurd my question happened to be. I feel confident that my car w professionalism. They answered all my questions to my satisfaction, no matter how absurd my question happened to be. I feel confident that my car was serviced to the highest standards. More

Great, friendly service. Very quick and accommodating. They also worked well with my busy schedule. Would definitely recommend for car service to my family and friends. They also worked well with my busy schedule. Would definitely recommend for car service to my family and friends. More

The reason for my visit was to get the seat belts examined as a result of a recall notice. Even though this was a "no charge" service, I was treated as a valued customer in all respects. examined as a result of a recall notice. Even though this was a "no charge" service, I was treated as a valued customer in all respects. More

Service advisors are quick, efficient, knowledgeable, and friendly. Work was completed as expected. In the past, other dealerships have done a quick wash, which I have appreciated. Miss it at Brent Br friendly. Work was completed as expected. In the past, other dealerships have done a quick wash, which I have appreciated. Miss it at Brent Brown. Always enjoy the drive to UVU, where I work, that's offered by your service driver. Very pleasant, friendly guy. More

There were Two different ones that helped me. They gave excellent service explaining every thing that was checked on my vehicle. Everything was done in a timely manner. I love Toyota because of the great v excellent service explaining every thing that was checked on my vehicle. Everything was done in a timely manner. I love Toyota because of the great vehicle I bought from them but also the waiting room is absolutely very comfortable. I'm sorry I can't remember their names. I also appreciate the honesty & trust that I have with the service department. I have been coming here for quite a number of years. This is important to me since I am a widow. I received this same courtesies when I bought my Prius last May. Thank you Linda Needham More

I was greeted at the door by two different individuals and my car was tagged for service right away. All my questions about the service were answered and the wait time for my oil change was a lot less tha and my car was tagged for service right away. All my questions about the service were answered and the wait time for my oil change was a lot less than what I expected. I was also not pressured to purchase any extra service or parts for my car. More