Orem Toyota - Service Center

Toyota service The staff was courteous and checked on items that I was concerned about. I thought I would need tires right away but I was assured that I could wait The staff was courteous and checked on items that I was concerned about. I thought I would need tires right away but I was assured that I could wait several more months without worry. More

Exceptional Service I bought my car two years ago and it has been running perfect. I go in every 6 months or every 5000 to get it service and every time I go in it's pain I bought my car two years ago and it has been running perfect. I go in every 6 months or every 5000 to get it service and every time I go in it's painless and simple. The service it great and quick. It is always quick, under an hour. The manager of Brent Brown personally attended to my husband when we got our last service. He was super friendly and nice. The 5000 mile checks ups were free because my parents bought the two year free services. I always feel like i get taken care of. Super dependable as well. More

Quick service Just had my trucks 15,000 service and they did a great job and hot me in and out in the time they promised. Great job guys. Just had my trucks 15,000 service and they did a great job and hot me in and out in the time they promised. Great job guys. More

They never made the sale right In their own words, "We understand that your new car is an investment and we strive to meet or exceed your expectations every time you come to see us. In their own words, "We understand that your new car is an investment and we strive to meet or exceed your expectations every time you come to see us." I am still not over the sales experience. I have kicked myself every day for almost a year for letting them talk me into buying our Prius. Within 24 hours of buying I knew it was a mistake. I won't recommend them to anyone until they take the car back and I move to a different one. They have not come near my expectations of a dealer. Maybe my ideal doesn't exist. We even offered to buy a different car if they would take back the Prius the next day, but no deal. It was my 60 month mistake. I am not angry, but I will remember next time to find a dealer that is more interested in me getting the right deal, not in making a one time sale. More

Price I was quoted 3 different prices when I asked to have my roof racks installed. When I bought them it was $70. When I was here last time they told me $3 I was quoted 3 different prices when I asked to have my roof racks installed. When I bought them it was $70. When I was here last time they told me $30. When I came in yesterday they said it would be around $40 and when they rung me up it was $49. So I was wondering why such a range. I was hoping for the smaller amount. But other than that the service was great. Everyone is very kind every time I come in. More

The service center took us right in. The work was completed in about an hour. Tires were rotated and 27 point inspection performed. The odometer was misread however. We were there for our first se completed in about an hour. Tires were rotated and 27 point inspection performed. The odometer was misread however. We were there for our first service of 5,000 miles. The service receipt said 6,000. Not a big deal however. More

Great Customer Service The service team members are so friendly and helpful. I appreciate their genuine concern for me and they are always quick to get the problems fixed. The service team members are so friendly and helpful. I appreciate their genuine concern for me and they are always quick to get the problems fixed. More

I have been so impressed with the quality of service at the Brent Brown Toyota service center. Their staff is very friendly and my car was done on-time! the Brent Brown Toyota service center. Their staff is very friendly and my car was done on-time! More

Very Friendly and quick service Traveling from Arizona to Washington state and needed a headlamp replacement. Arrived at service during a busy time. Staff was very friendly and ver Traveling from Arizona to Washington state and needed a headlamp replacement. Arrived at service during a busy time. Staff was very friendly and very quick. More

went to the dealership for parts ie lift, tires, brush guard, rock rails. Took an entire day which wasn't the problem. The salesman did not give me paperwork and a paid receipt for the work done and wh guard, rock rails. Took an entire day which wasn't the problem. The salesman did not give me paperwork and a paid receipt for the work done and when I went back to the dealership, he totally ignored me and acted like he didn't know me. I guess I should have taken my husband with me, which is so sad that women can't trust a dealership to handle their transaction with respect and professionalism. He gives them all a bad name. I just hope I can save even one woman from having the pathetic experience I had. In all fairness, this has been several years ago so maybe things have changed, but frankly I recommend looking elsewhere for your parts and accessories. More