Orem Toyota - Service Center

Speaker Found after driving my new 4 Runner for a few days that the right front door speaker was not working. Seemed fuzzy and perhaps was blown. Contacted Ja Found after driving my new 4 Runner for a few days that the right front door speaker was not working. Seemed fuzzy and perhaps was blown. Contacted Jared (Sales) who had me come in and meet with Tiffany? to get it resolved. They ordered a new speaker and had me come back and got it installed within an hour. I was very pleased I didn't have to badger anyone, beg or plead for this to get done. It was obvious that the speaker was a problem before the purchase and they were eager to get it fixed for me. Very happy to report that this gont done as I hoped and expected. More

Great service and friendly people Went to Brent Brown Toyota yesterday for my oil change and tire rotation. They had great service, are great at keeping you within the time they give Went to Brent Brown Toyota yesterday for my oil change and tire rotation. They had great service, are great at keeping you within the time they give it will take and weren't pushy when it came to recommending to purchase new tires soon. They let me know about the deals and what they recommended. Mike did a great job as well as the first gentleman to help me. Very friendly. Very helpful on recommendations. More

15000 mile service on 2012 Toyota Camery As always....great service. On time with professional results. Only problem I have is having to fill out this review every time I do business with As always....great service. On time with professional results. Only problem I have is having to fill out this review every time I do business with the service center. I know it's important but the first line should have been suficient. After Review Comments: I took me 6 times to get the page to accept my review! The vehicle brand selection kept resetting and trying to get my username accepted was part of the problem. The review process was way too time consumming and picky. Needs to be made much easier.......Sorry More

Great Service The Service Department are always willing to accommodate me and are great to work with. Their service is top notch and I always go away impressed. The Service Department are always willing to accommodate me and are great to work with. Their service is top notch and I always go away impressed. More

Exceptional Service Department I have owned my Toyota for 5 years. I have received excellent service from everyone I have had to deal with in your service dept. The service dept i I have owned my Toyota for 5 years. I have received excellent service from everyone I have had to deal with in your service dept. The service dept is one reason I will remain a loyal Brent Brown Customer. You guys are awesome. Thank you More

Recall Repair Great work, very good timing. Friendly and prompt. Rex was awesome. Was told when it would all be done and it was done ten minutes early, very impress Great work, very good timing. Friendly and prompt. Rex was awesome. Was told when it would all be done and it was done ten minutes early, very impressed. More

Service Excellence I have been bringing my Toyota cars to Brent Brown Toyota for service for nearly eight years. My most recent experience was yesterday. This was for I have been bringing my Toyota cars to Brent Brown Toyota for service for nearly eight years. My most recent experience was yesterday. This was for normal maintenance. When I set up the appointment, I was told it would take one hour. My car was ready in less than one hour. I will continue to bring our two Toyota cars to Brent Brown Toyota for their excellent service and maintenance on our cars. More

The extra mile I brought my Camry in to Brent Brown Toyota in Orem, Utah, for its regular service and found that more service would be needed in the very near future I brought my Camry in to Brent Brown Toyota in Orem, Utah, for its regular service and found that more service would be needed in the very near future. Since I am living across the country from my husband and could not immediately get in touch with him to discuss a plan for the needed repairs, I asked the service employee to provide me with a list of the needed repairs, the cost for each including labor, and to prioritize them for me. He created a list for me that was helpful in discussing the needs with my husband later that day. We can make plans for the repairs and can do them in the order needed as a result to the extra help that I received. More

Oil change &tires LOF & tires My Avalon was ready for the 5000 mile service. I had noticed that at highway speed, a shimmy was present. In talking with Steve, he che LOF & tires My Avalon was ready for the 5000 mile service. I had noticed that at highway speed, a shimmy was present. In talking with Steve, he checkec the tires (50,000) miles and confirmed that the wear bars were starting to show in the tread. He quoted me prices for several brands and was able to get me the tires I wanted without having to go to a different tire shop. Also preformed aliegment and repaired windshield chip during the same appointment. Good job. More

Toyota service I used the Brent Brown Toyota service center to have my safety and emissions done last week. I purchased the safety and emissions as part of the 3 oil I used the Brent Brown Toyota service center to have my safety and emissions done last week. I purchased the safety and emissions as part of the 3 oil changes for $99 deal (which I think is really a great deal). BB Toyota has always done a great job with any service or repairs they have done on my cars. They have a clean shop, and nice service workers. Some of the workers there actually know my name, and it seems they have my best interests in mind when I bring in my vehicles (I've been taking my cars there for a couple of years now). I recommend you take your car there, especially if you drive a Toyota. More