Orem Toyota - Service Center

Friendly The service took longer than expected but the people inside while I was waiting were very friendly. They even entertained my granddaughter but letting The service took longer than expected but the people inside while I was waiting were very friendly. They even entertained my granddaughter but letting her help refill the hot beverage machine. More

Extraordinary Great service. Very fast. Very helpful! They were very kind and friendly. They got everything done quickly. They answered any questions and they gave Great service. Very fast. Very helpful! They were very kind and friendly. They got everything done quickly. They answered any questions and they gave great advice. More

Kept Promises go a long way I went in for an oil change. The manager promised a free oil change because of a complication 2 years prior. Went in, told them about it and they hono I went in for an oil change. The manager promised a free oil change because of a complication 2 years prior. Went in, told them about it and they honored it. I look forward to purchasing a car from them in the future. More

Great Service, well done I had a recall on my vehicle, and expected them to fix it. When I got there, they were very friendly and offered to do a complete inspection of my ca I had a recall on my vehicle, and expected them to fix it. When I got there, they were very friendly and offered to do a complete inspection of my car. They called with updates, and made sure I knew what was going on. The shuttle was GREAT. Very friendly and quick service. More

Awesome service. I love the Brent Brown Toyota service department. They are knowledgable, worked with my time frame and courteous. I would recommend their service dep I love the Brent Brown Toyota service department. They are knowledgable, worked with my time frame and courteous. I would recommend their service department to anyone. More

Outstanding Service John replaced a light and a fuse at no cost. I just had to pay for the parts. Great service and I would happily recommend. John replaced a light and a fuse at no cost. I just had to pay for the parts. Great service and I would happily recommend. More

Scheduled Maintenance Great customer service! They make you feel welcome and comfortable during your appointment. As with most maintenance shops they are always running beh Great customer service! They make you feel welcome and comfortable during your appointment. As with most maintenance shops they are always running behind and over book. But overall not much more then I have come to expect from other dealers. More

Cordial All of the employees were friendly and mindful of my schedule. There was a delay and they called to notify me with the estimated time of completion. O All of the employees were friendly and mindful of my schedule. There was a delay and they called to notify me with the estimated time of completion. Overall, I had a pleasant experience. More

Quick, Fast Service Set an appointment same day for a 10k Maintenance, was in and out in about 1 hour! I even talked with the sales person that sold me the car last year Set an appointment same day for a 10k Maintenance, was in and out in about 1 hour! I even talked with the sales person that sold me the car last year and he seemed very good about if i needed help with anything else to make sure i talked to him. More

Great For being understanding and for fixing my frustrations and my car. I really appreciated them caring and hearing me out. And acting like I mattered. For being understanding and for fixing my frustrations and my car. I really appreciated them caring and hearing me out. And acting like I mattered. Thank you! More