Orem Toyota - Service Center

Customer for Life I bought my Toyota Tacoma new in 2012 and have always had it serviced here and have never had any problems. Everyone involved from the time I pull int I bought my Toyota Tacoma new in 2012 and have always had it serviced here and have never had any problems. Everyone involved from the time I pull into the service bay until the time they call me to tell me its finished have always been great !! More

Always excellent service led by Mike Black My service experiences have always been exceptional because my rep has always been Mike but found out he is now in charge so was referred to Casandra My service experiences have always been exceptional because my rep has always been Mike but found out he is now in charge so was referred to Casandra who was to take charge of my list of needs and my tech was Mike Budd. Almost all items were completed except for those that had to be ordered that they were unaware of in advance and one problem that we are working on in conjunction with an outside vendor to see where the problem really lies. That will be be determined in the coming weeks. Excellent service and Casandra went over and above to help me get things handled. Love working with this service center. A++ as always Mike. More

Honest communication I went in for an oil change with my 20 mo old daughter. Alec checked us in and explained what was going to happen and how long we would be waiting. He I went in for an oil change with my 20 mo old daughter. Alec checked us in and explained what was going to happen and how long we would be waiting. He told us about an hour and at most an hour and a half. 40 minutes later he came and found us. I was so pleased to they got done early. Alec clearly communicated what had been done to my car. Thank you! More

15,000 mile Tacoma Service Great improvements made in service time. We have purchased 2 new vehicles in the last year. After a rough start all has been well. Thank you! sydn Great improvements made in service time. We have purchased 2 new vehicles in the last year. After a rough start all has been well. Thank you! sydneyt@brentbrownauto.com More

Very accommodating I knew I was supposed to schedule an appointment but happened to be in the area, so I stopped in. I would totally have understood if they had had to s I knew I was supposed to schedule an appointment but happened to be in the area, so I stopped in. I would totally have understood if they had had to send me away, but they were able to fit me in. More

I'll Never Go Anywhere Else Brent Brown in Orem is the only way to get your car taken care of. I drive a prius, and I do all my maintenance and oil changes there. Their prices ar Brent Brown in Orem is the only way to get your car taken care of. I drive a prius, and I do all my maintenance and oil changes there. Their prices are excellent, they take good care of their customers, and are easy to work with. If you want to be treated with respect, have your car serviced quickly, and save some money, this is the way to do it! More

Absolutely the most outstanding service!!! I've been buying cars from Brent Brown for years and their sales staff is wonderful! Always smiling and working hard to get you the best deal for a ve I've been buying cars from Brent Brown for years and their sales staff is wonderful! Always smiling and working hard to get you the best deal for a vehicle!! They also offer to set up your first service appointment for you! Setting my most recent service appointment was very easy and fast! They made sure to help me schedule a time that would work best with my crazy schedule. They confirmed the appointment with me which I appreciated! I met with Josh Tanner who is always smiling and in a great mood when I come in to have my vehicle service. I recommend everyone to ask for him!! He is such a great guy and always goes above and beyond to make sure his clients are happy, educated about their vehicles service needs, updated on the status of their car and following up to make sure everything is going good with their vehicle. Thanks for truly bending over backwards Josh!! More

Overall good. My overall experience for the past few years have been great! I bought my first car there and they've taken great care of me Manu, Aldana, and Mike ar My overall experience for the past few years have been great! I bought my first car there and they've taken great care of me Manu, Aldana, and Mike are the best. Sometimes the mechanics can be a bit grumpy, but overall great customer service! More

Fantastic Dealership I have worked with several employees here and every employee I have worked with is amazing. I would highly recommend working with Bob Sanders and Alda I have worked with several employees here and every employee I have worked with is amazing. I would highly recommend working with Bob Sanders and Aldana Miloni. More

Maintenance The lady that scheduled my appointment Worked with me on scheduling. Everyone was very courteous and explained very well. Also my car was finished ahe The lady that scheduled my appointment Worked with me on scheduling. Everyone was very courteous and explained very well. Also my car was finished ahead of time! More