Orem Toyota - Service Center

Good service, reasonably priced I've worked with other dealer service centers that tend to up-sell me at every opportunity or overcharge for basic services. Brent Brown has done neit I've worked with other dealer service centers that tend to up-sell me at every opportunity or overcharge for basic services. Brent Brown has done neither, which in my book is pretty great. More

Pleasant and professional Always a pleasant experience with experienced professionals that go out of their way to make you want to and look forward to going back. Makes you fe Always a pleasant experience with experienced professionals that go out of their way to make you want to and look forward to going back. Makes you feel like "Family". More

No appointment and still very fast! I generally make appointments for my RAV4 but we have had a parent who has been very sick and has caused such a busy time. One morning I feel manly ha I generally make appointments for my RAV4 but we have had a parent who has been very sick and has caused such a busy time. One morning I feel manly had time to take my car in without an appointment. They did my oil change and inspection very quickly. Such friendly service! Thank you! More

Great service and experience, but long wait Communication was great and I felt that I could trust all of the advice that was given to me. I went in for an alignment and an oil change. I waited f Communication was great and I felt that I could trust all of the advice that was given to me. I went in for an alignment and an oil change. I waited for about 2.5 hrs to get it done, which is fine as long as you plan for a wait that long. Next time I'll plan to drop off the car, because other than that the experience was great!! More

They were very helpful and gave me good information Very helpful they gave me the necessary information I needed. the work was done on time. They didn't try to sell unnecessary service or produc Very helpful they gave me the necessary information I needed. the work was done on time. They didn't try to sell unnecessary service or products More

Toyota service Everyone was great and took the time to explain the process. The only thing was it took longer than expected. But the waiting room was nice. Everyone was great and took the time to explain the process. The only thing was it took longer than expected. But the waiting room was nice. More

Helpful When I asked what to expect for my next service call, they reviewed my history, told me why a tune-up might be necessary, quoted a price, agreed to wo When I asked what to expect for my next service call, they reviewed my history, told me why a tune-up might be necessary, quoted a price, agreed to work me in without an appointment and gave me a loaner car to help with the loss of our only car. That is the first time they have offered me that option, but with this very busy time of year I really appreciated the flexibility it gave me. More

Service Visit I showed up for my appointment and was promptly helped. My car was serviced in a timely manner. My visit was very enjoyable and I would go back I showed up for my appointment and was promptly helped. My car was serviced in a timely manner. My visit was very enjoyable and I would go back More

Great customer service I keep coming back due to the service I get from John in service. He always explains everything and helps you in everyway he can. I keep coming back due to the service I get from John in service. He always explains everything and helps you in everyway he can. More

Thorough and decent time The servicemen were knowledgeable about the vehicle and my service history. I went in for oil change but they knew I didn't need it, so they didn't pu The servicemen were knowledgeable about the vehicle and my service history. I went in for oil change but they knew I didn't need it, so they didn't push it on me. They looked for other necessities and gave me recommendations. More