4,861 Reviews of Orem Toyota - Service Center
Efficient Went in for my 40k mile tune up. Fast and efficient with friendly agents working in the service department. Aldana is always professional and rememb Went in for my 40k mile tune up. Fast and efficient with friendly agents working in the service department. Aldana is always professional and remembers her customers. More
Love these service guys! I love the Toyota service department!! I always get quick happy service explained to me without any confusion. I highly recommend them. You can't get I love the Toyota service department!! I always get quick happy service explained to me without any confusion. I highly recommend them. You can't get a better oil change anywhere! More
Great Service They did great! I think they were more then willing to do whatever was needed. The maintenance checkups every few months are great. I never worry abou They did great! I think they were more then willing to do whatever was needed. The maintenance checkups every few months are great. I never worry about coming to you for service. More
More than met expectations. As above. Have had a very satisfactory experience with both sales and service. Their personalized attention and follow-up was appreciated. Look forwar As above. Have had a very satisfactory experience with both sales and service. Their personalized attention and follow-up was appreciated. Look forward to future visits. More
Flat Repair We had brought this slowly leaking tire to this dealership 3 times before and they just put air in it and said it was good. I kind of expected the sa We had brought this slowly leaking tire to this dealership 3 times before and they just put air in it and said it was good. I kind of expected the same thing this time, but when we talked to the service person he said they found the problem and fixed it. They completed it faster than expected and repaired the problem. Great job. More
Experience was great. The receptionist on the phone was helpful and even helped me change my appointment. The clerk who helped with my car upon arrival was prompt and court The receptionist on the phone was helpful and even helped me change my appointment. The clerk who helped with my car upon arrival was prompt and courteous. The driver who took me home was friendly and I didn't have to wait at all. He also picked me up at my house and returned me to the service center. Awesome. And I didn't have to wait for the clerk who checked me in--another clerk checked me out. My experience was great. More
Regular maintenance They were all really friendly and answered all my questions. They kept me informed of all the work being done on my car. The service here is excellent They were all really friendly and answered all my questions. They kept me informed of all the work being done on my car. The service here is excellent!! More
Maintenance and Repair Enjoyed our Camry being processed early at 7:30am on Nov 29 and Dec 7th by friendly personnel and in a heated hall in freezing weather! I was impresse Enjoyed our Camry being processed early at 7:30am on Nov 29 and Dec 7th by friendly personnel and in a heated hall in freezing weather! I was impressed by the thoughtful service of Joel Kitchen who helped me check in. Joel was friendly, attentive and thorough. I felt that in a calm manner he was really doing his best to help me make the right choices to get our car in top shape. It turned out the water pump needed to be replaced which took all day and he was still there when I came to pick up the Camry around 7:00pm. If you have "Employee of the Month" or something like it to honor your employees, I vote for Joel! More
Best Service Ever! I've always had a great experience at Brent Brown Toyota. Be it from Sales or Services, it's been wonderful! Got my car serviced and as always, the se I've always had a great experience at Brent Brown Toyota. Be it from Sales or Services, it's been wonderful! Got my car serviced and as always, the service was fantastic! Also, the person who assisted me....Aldana, I think, was really nice and was awesome to advise an oil change even though I wasn't planning on it. Had to pay for that bit (as I was originally only going to have the safety and emissions done and that was complementary), but I am glad that she was looking out for the well-being of my car. Very pleased with my service :) More
Toyota service Even though it was busy and cold everyone was super upbeat even though it was closer to the end of the day. They helped me with future visit info, sug Even though it was busy and cold everyone was super upbeat even though it was closer to the end of the day. They helped me with future visit info, suggested a body shop for the things they could not fix and even took time to make sure I had an opportunity to sample the hot chocolate. More