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5,018 Reviews of Orem Toyota - Service Center
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February 18, 2017
LOVE LOVE LOVE Amazing!! The new video feature is unreal!! Everyone is so kind, quick, and efficient! I appreciate the latest and greatest in customer service! Job w Amazing!! The new video feature is unreal!! Everyone is so kind, quick, and efficient! I appreciate the latest and greatest in customer service! Job well done!! More
by Ascsmith
Employees Worked With
Todd? Tom? Something Iike that., Manu Storey
February 18, 2017
I was taken care of quickly and efficiently. Great efficient service I was able to get my work done the same day and without an appointment which accommodated my schedule For the day Great efficient service I was able to get my work done the same day and without an appointment which accommodated my schedule For the day More
by Ericksong
Employees Worked With
Ken Hendricks
February 17, 2017
10K sevice I appreciate the service at Brent Brown. It was quick, efficient, courteous and on time. Their service department often goes the extra mile to see tha I appreciate the service at Brent Brown. It was quick, efficient, courteous and on time. Their service department often goes the extra mile to see that my needs are met. I have been very satisfied with Brent Brown Toyota. More
by Wolverine Pride
Employees Worked With
Josh Tanner
February 17, 2017
Great service, friendly staff, and fast! They got me in and out in the time frame they promised, treated me well in the process, and my car is ready to go for another 5000 miles. I also talke They got me in and out in the time frame they promised, treated me well in the process, and my car is ready to go for another 5000 miles. I also talked with a salesman, Jason Kolliker, about lease vs. purchase options. Thank you! More
by Mark W Miner
Employees Worked With
Sales, Jason Kolliker, Josh Tanner
February 17, 2017
Had to have a tire replaced I had to take my car in for a flat repair, they then told us it couldn't be just repaired it had to be completely replaced. When we went back to the d I had to take my car in for a flat repair, they then told us it couldn't be just repaired it had to be completely replaced. When we went back to the dealer after having the tire ordered in they have to call the warrantee company which took a good 45 minutes to an hour just to get the warrantee confirmed due to the fact it wasn't in the system. It then took them a good hour to put one tires on my vehicle. I was there a total of two hours for one replaced tire. More
by Kortney DeWitt
Employees Worked With
Alec Rasmussen
February 17, 2017
AWESOMENESS SERVICE Joel, was awesome making sure he was in contact with us about our car and the time that it would be completed. Joel also called and took care of my Joel, was awesome making sure he was in contact with us about our car and the time that it would be completed. Joel also called and took care of my recall that came in the same day. Thanks for amazing service. More
by DENNIS JORDAN SR
Employees Worked With
February 17, 2017
Excellent Experience Everything was explained - everything was done as requested. It was done in record time, I was pleased with the people I worked with. Also - they f Everything was explained - everything was done as requested. It was done in record time, I was pleased with the people I worked with. Also - they found a rock chip and repaired it (after checking with me first). It was a good visit. More
by John
Employees Worked With
Casandra Langston
February 17, 2017
Great service Thank you from the young lady who greeted me as i drove up into the garage to the check -in provcess very friendly and efficent. Then the service only Thank you from the young lady who greeted me as i drove up into the garage to the check -in provcess very friendly and efficent. Then the service only took 2 hours which I thought was veyr quick, good job Toyota Brown Orem. Sorry i dont remember their names but they were awesome. More
by William Tenney
Employees Worked With
Manu Storey, Casandra Langston, Josh Tanner
February 17, 2017
Recall work - Easy I took my car in and dropped it off. I was given a ride to work and when they complete the work they will come pick you up if needed. That alone mak I took my car in and dropped it off. I was given a ride to work and when they complete the work they will come pick you up if needed. That alone makes a huge difference. Thanks Brent Brown! More
by Jarsurfer
Employees Worked With
Josh that works with recalls in the service department
February 15, 2017
Great Service Today I received great service today at your dealership. Your crew was quick and efficient in receiving the vehicle. I was initially told it would take un I received great service today at your dealership. Your crew was quick and efficient in receiving the vehicle. I was initially told it would take until 4pm. I was pleasantly surprised to get a phone call at 1:30 pm saying they were done. They vehicle was clean and the employee finalizing the work was wonderful. All together a great crew that you have. More
by TracyM
Employees Worked With
Mike Black, Casandra Langston, Alec Rasmussen
