Orem Toyota - Service Center

I was getting an oil change and the staff was excellent I've been coming to Brent Brown for a couple years now, and I'm always impressed by the staff and their professionalism. I've found that the service s I've been coming to Brent Brown for a couple years now, and I'm always impressed by the staff and their professionalism. I've found that the service staff does everything they say they are going to do and do they a very good job regardless. Brent Brown is one of my favorite car dealerships. More

Nice peope Great service. I appreciated the phone calls about service that needed to be done even though I don't like to get those calls. Thanks Great service. I appreciated the phone calls about service that needed to be done even though I don't like to get those calls. Thanks More

5000 mile maintenance I came in for my first free maintenance check in my new rav4. Appointments were easy to schedule, and change as I need that too. It was so nice to pul I came in for my first free maintenance check in my new rav4. Appointments were easy to schedule, and change as I need that too. It was so nice to pull into a covered bay where I was greeted, checked in, and given an estimate of time needed. They finished right when they said they would and I was also given a free car wash voucher. It was a breeze. More

Great Service Nice technical advisor, fast & professional service. Also, they provides a short video ~2mins showing the bottom of your car, helping you know more de Nice technical advisor, fast & professional service. Also, they provides a short video ~2mins showing the bottom of your car, helping you know more details about your car situations. More

Great Customer Care This was my first visit to Brent Brown Toyota for service. I wasn't sure what to expect but I was extremely impressed. They got me processed very effi This was my first visit to Brent Brown Toyota for service. I wasn't sure what to expect but I was extremely impressed. They got me processed very efficiently and offered their shuttle service so I wouldn't have to wait on site, which I accepted. It was great to wait in the comfort of my home. When my vehicle was ready they called and picked me up. Overall the experience was painless and I have no worries about returning there for my next service appointment. I know I'll be taken care of. More

Fast service! Thanks for the fast friendly service. They are very organized with the amount of cars they service there. I was worried it was going to take a lot lon Thanks for the fast friendly service. They are very organized with the amount of cars they service there. I was worried it was going to take a lot longer than I had planned. They were actually done quicker than I thought. Thanks! More

Flat tire I when in to get my tire fix that was flat, it had a nail in the tire so they fix it for me and they did a good job i left the dealership satisfy.They I when in to get my tire fix that was flat, it had a nail in the tire so they fix it for me and they did a good job i left the dealership satisfy.They offer me hot chocolate and popcorn while i waited for my tire to get fix More

Courteous, informative, and finished within the time promis My adviser kept me posted as to what was found during the check-up and answered my questions allowing me to make the choice as to work to be done and My adviser kept me posted as to what was found during the check-up and answered my questions allowing me to make the choice as to work to be done and I felt no pressure to do otherwise.. More

Great service Service was fantastic. I was a walk in customer and was put right in the cue. In and out in 75 minutes. Everyone was extremely helpful. Thanks Service was fantastic. I was a walk in customer and was put right in the cue. In and out in 75 minutes. Everyone was extremely helpful. Thanks More

Informative Service tech was nice and informative. I came in for one reason but left taking care of several other items but didn't feel pressured in the proces Service tech was nice and informative. I came in for one reason but left taking care of several other items but didn't feel pressured in the process. I believe his name was Josh (Last service station exiting the garage ) More