Orem Toyota - Service Center

Great crew! They keep you updated!! I dropped my truck off the night before, and the next morning I received a call to let me know that they had my truck and that is was ready for servic I dropped my truck off the night before, and the next morning I received a call to let me know that they had my truck and that is was ready for service. They went over all of my expectations that I had, and they called me again to let me know when it was done. When I went to go pick up my truck they went through the paper work to make sure I understood what they checked and to make sure that I was satisfied. More

Good servcie My service got done a little faster than expected. They did a good job of looking at everything and getting everything topped off for me. They were a My service got done a little faster than expected. They did a good job of looking at everything and getting everything topped off for me. They were a friendly staff. The only negative was how long it all took, still though it was done faster than estimated time. More

12 month service Everyone was friendly, helpful, and timely. I was in and out in the time they said. Suggested repairs. Low key. Quiet and clean waiting area. Everyone was friendly, helpful, and timely. I was in and out in the time they said. Suggested repairs. Low key. Quiet and clean waiting area. More

Great Service I was checked in quickly on a VERY snow day. Service completed on time and I got a call from the service tech explaining what they did and a few reco I was checked in quickly on a VERY snow day. Service completed on time and I got a call from the service tech explaining what they did and a few recommendations for things that needed to be addressed in the future. Check out was quick and smooth, which was appreciated since I was picking up my car on my lunch hour. More

Great service, very detailed I was provided great service. The people that helped me were fast, friendly, efficient and great to work with. I received a phone call as soon as they I was provided great service. The people that helped me were fast, friendly, efficient and great to work with. I received a phone call as soon as they finished and picking up my car was quick and easy as well More

Manu was a very pleasant and helpful representative. Manu was very helpful. However, after my car was serviced, he assured me that the service notice had been reset. He said there is a reminder in the Manu was very helpful. However, after my car was serviced, he assured me that the service notice had been reset. He said there is a reminder in the shop to help the employer remember to reset the computer. It turns out that the computer was not reset, so ever I am reminded with every start up that "maintenance is required." I will return, when I find the time to have this notice removed. Manu is not responsible for this oversight. I was so pleased with his service, I will seek him out every time I bring my car in for service. I will ask for him when I call for an appointment. More

Very friendly staff With all the different people that I interacted with during my visit, all of them were very friendly and helpful. They all were very professional With all the different people that I interacted with during my visit, all of them were very friendly and helpful. They all were very professional More

Joel was great! Joel had us in and out under an hour on our first round of servicing for our new Sienna. I'm now feeling better about the distance of BB from where I Joel had us in and out under an hour on our first round of servicing for our new Sienna. I'm now feeling better about the distance of BB from where I live. Thanks for the great work! More

Toyota care Every time I bring a car into Brent Brown Toyota for service I am pleased. The service team are excellent in both their manners and their work. My onl Every time I bring a car into Brent Brown Toyota for service I am pleased. The service team are excellent in both their manners and their work. My only complaint is that you do not wash our cars. Other establishments and of other makes of car give a complimentary car wash every time it goes in for a service. They wash it there for you, well someone does. My daughter just visited from Nevada and was very disappointed that her car was still dirty when she picked it up as in NV they always wash it. My husband Guy used to own a Honda and he also said the one thing he misses is that at BBT they never wash the car. He is thinking of going back to Ken Garf and Honda when his current lease is up. I have still got a year and a bit to go on mine. Thanks, Robby More

Very efficient, courteous, and professional Very well trained and courteous professionals assisted us, did exactly what we needed for the price they quoted in the time they said. Great Job! Very well trained and courteous professionals assisted us, did exactly what we needed for the price they quoted in the time they said. Great Job! More