4,862 Reviews of Orem Toyota - Service Center
10,000 mile service Everything was done well and efficiently. We were taken care of very well. I would recommend you to everyone that I know. Thanks for taking care of Everything was done well and efficiently. We were taken care of very well. I would recommend you to everyone that I know. Thanks for taking care of us. More
Swift and thorough Brent Brown and Toyota Care make sure I am always up and running. The 15,000 mile service was completed earlier than they predicted and was thorough. Brent Brown and Toyota Care make sure I am always up and running. The 15,000 mile service was completed earlier than they predicted and was thorough. More
Appreciate the work and speed! Aldana Miloni treated us great!! I appreciate her because, in the past, I've had other advisers upsell me on items, that were not REALLY needed. And Aldana Miloni treated us great!! I appreciate her because, in the past, I've had other advisers upsell me on items, that were not REALLY needed. And I felt pressured on purchasing things that I don't have the budget for. It would be nice if they were really honest about work that needed to be done. Not everyone can afford every service that is "recommended". I wish they would understand the difference between a need and a recommend. So thank you Aldana, for being honest and not pressuring me into buying things that are not yet needed...I do know I will need breaks in the near future so I can save up for that! More
Great staff & Great service! I appreciate your efficiency & the kindness of your staff. I feel the service is always top notch! I will always come back to Brent Brown! I appreciate your efficiency & the kindness of your staff. I feel the service is always top notch! I will always come back to Brent Brown! More
ALWAYS DEPENDABLE! I have a 2005 Tacoma pickup. It has ONLY been service at Brent Brown Toyota. Reason? In eleven years, only once was there a disappointment and that wa I have a 2005 Tacoma pickup. It has ONLY been service at Brent Brown Toyota. Reason? In eleven years, only once was there a disappointment and that was Toyota Co. in year 2005! Brent Brown personally remedied that circumstance. As far as service and repairs at Brent Brown, I have consistently been given good information regarding what I should expect. Rarely are there surprises, and never without consulting my before any work is done. I have not had a bad experience with any of the service reps, but I have particularly appreciated the consistent support from John Goodman. More
Maintenance Service I purposely drive 45 minutes, from West Jordan to Orem, just to have my truck serviced at Brent Brown Toyota. I would recommend to friends. I purposely drive 45 minutes, from West Jordan to Orem, just to have my truck serviced at Brent Brown Toyota. I would recommend to friends. More
Blinker light Very kind and helpful young man helped me. I can't remember his name but he has 5 boys. I needed a blinker light replaced on my Lexus. Originally I Very kind and helpful young man helped me. I can't remember his name but he has 5 boys. I needed a blinker light replaced on my Lexus. Originally I was told it would take having the car there for several hours and that because it had to be taken to the back for a mechanic to work on it, it would be close to $40. I was shocked. Then in less than 30 minutes my car was done with a charge only for the bulb. I will definitely recommend this business and its employees! And the lady at the front desk gave my 2 grandsons treat bags. Very sweet. They were very impressed More
Easier, Quicker, and More Efficient than Before I was impressed by some of the changes they had made since my last visit: The clearly marked instructions for entering the shop; the several individua I was impressed by some of the changes they had made since my last visit: The clearly marked instructions for entering the shop; the several individuals who immediately gave me their attention and made sure I was taken care of quickly and thoroughly; the very quick service job and being notified by a phone call rather than a sometimes difficult to understand intercom. More
Great service! I just went in for my 15,000 mile check and everyone was so great! My car was done much faster than I had anticipated and Josh was very friendly as al I just went in for my 15,000 mile check and everyone was so great! My car was done much faster than I had anticipated and Josh was very friendly as always. More
Excellent service!! Alec Rasmussen was awesome to work with!!!! He was attentive, friendly and polite! He was very knowledgeable! The service was completed quickly!!! Alec Rasmussen was awesome to work with!!!! He was attentive, friendly and polite! He was very knowledgeable! The service was completed quickly!!! Thank you so much!!!! More