4,862 Reviews of Orem Toyota - Service Center
Service I came into the dealership for service on my Toyota 4runner. I couldn't have had a better expereience. John and Mindy in the service area were great t I came into the dealership for service on my Toyota 4runner. I couldn't have had a better expereience. John and Mindy in the service area were great to work with. Goose Medina had always been a great tech as well. More
Inspection They did a great job and always do. I'm not sure the name of the young lady who helped me but she was very kind and took me to the place I need to pay They did a great job and always do. I'm not sure the name of the young lady who helped me but she was very kind and took me to the place I need to pay my registration and fees. More
Good experience I have brought my car here a few times for a recall, routine maintenance, and specific fixes. I have had no complaints about any of the work done, oth I have brought my car here a few times for a recall, routine maintenance, and specific fixes. I have had no complaints about any of the work done, other than perhaps wishing it cost less, but that's true at pretty much any car place. The employees here are very friendly, polite, professional and care about making my visit to them a positive one, which goes a long way. They have answered any questions I have had about repairs and have given me recommendations in regards to upcoming scheduled maintenance for future visits and expected costs of scheduled maintenance in the future, which I appreciated. More
Great Staff, friendly and knowledgeable. Good environment quick service. I love coming to this dealership because I always get great care. All the staff were curious and went above and beyond required service quick service. I love coming to this dealership because I always get great care. All the staff were curious and went above and beyond required service. More
My van looks wonderful! I had our van completely detailed after purchasing it. John and the dealership did a great job! The engine area looked like it was brand new and the i I had our van completely detailed after purchasing it. John and the dealership did a great job! The engine area looked like it was brand new and the inside was so clean and smelled great. I was very impressed. More
Went in for maintenance and to look at a problem The maintenance service was great, I love the Toyota dealership! However we asked that they look at a problem in the car and it seems they did not tak The maintenance service was great, I love the Toyota dealership! However we asked that they look at a problem in the car and it seems they did not take the time to do so, and now are not returning our calls. I would recommend Toyota to anyone though! Great people and service! More
Great and quick They finished much quicker then originally estimated and everyone was extremely nice and helpful to me and my toddler. I also enjoyed the free coffee They finished much quicker then originally estimated and everyone was extremely nice and helpful to me and my toddler. I also enjoyed the free coffee More
Quick in and out oil change/tire rotate This dealership has amazing customer service, appointment availability, and fast service. I am always completely satisfied. I will return in the futur This dealership has amazing customer service, appointment availability, and fast service. I am always completely satisfied. I will return in the future to have my car serviced. More
Service Department went above and beyond. I had warranty issues and licensing issues with my vehicle. Didn't have the best buying experience. The service department went above and beyond to ma I had warranty issues and licensing issues with my vehicle. Didn't have the best buying experience. The service department went above and beyond to make sure I was happy. They set me up in a loaner vehicle that was much nicer then my vehicle when it had to stay and wait on parts. They walked me through every step of the process. Then when my spouse lost the keys to the loaner vehicle worked with us above and beyond to fix that situation. I will be bringing in all my vehicles for service at Brent Brown. The service department definitely won me over. More
Quick and Great Service Went into Brent Brown for a recall on my 2003 Toyota Corolla. The service advisors were friendly, and the appointment only took a few hours, so I was Went into Brent Brown for a recall on my 2003 Toyota Corolla. The service advisors were friendly, and the appointment only took a few hours, so I was able to pick up my car the same day. This was probably my fourth time going into Brent Brown, and each time I've had a great experience. They also have drivers who can take you somewhere while your car is being serviced. Thanks for doing your job well Brent Brown! More