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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews

4,862 Reviews of Orem Toyota - Service Center

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January 29, 2017

Good job well done I thot it would take a lot of time. Thank you for being considerate of my time. I really don't want to say more. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jan 30, 2017 -

Orem Toyota responded

Thank you for your feedback Keith. We are happy to hear you had a great experience with Josh and we were able to get you back into your vehicle quickly! We look forward to seeing you again.

January 29, 2017

mehhhh Not thrilled about this service department. But just there safety and EM. Not much to say about that . . . But apparently I need to say more about th More

by amball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jan 31, 2017 -

Orem Toyota responded

We appreciate you taking the time to give us your feedback. We are sorry that we weren't able to make more of an impression. We hope that next time we can change your impression of us.

January 29, 2017

Great service every time My car is always done on time. They are honest if everything is great or if it needs work. Everyone is always friendly. That is why I've bought four More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Orem Toyota responded

Thank you for your feedback Lisa! We are happy to hear you had a great experience with Joel.! We look forward to seeing you again!

January 29, 2017

Great Job The work completed was done as explained and quoted. I was very appreciative of the alignment check done prior to work. I'm glad that Brent Brown wa More

by pfin223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Jan 30, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

January 29, 2017

Quick and Easy It was very easy to get checked in and I was out of there in about 30 minutes. Great Job! Sydney you were great to work with. More

by Jealda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Jan 30, 2017 -

Orem Toyota responded

Thank you for your feedback Jealda! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

January 29, 2017

All my questions were answered! I came in for general maintenance but I had a bunch of other questions and they were so helpful! They gave me estimates for additional work I was inte More

by alohamomma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jan 30, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

January 28, 2017

Outstanding care, quality service I'm not just "another" customer at Brent Brown Toyota. They know my name, they listen to my concerns, and they respond with professional expertise. More

by vandriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldana Miloni
Jan 29, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Aldana. We look forward to seeing you again.

January 28, 2017

Always a great experience! We have a 2016 Sienna and a 2014 Tundra. Every time my husband and I have been to the dealership, we walk away feeling confident in our decision to wo More

by sydneyparkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jan 29, 2017 -

Orem Toyota responded

Thank you for your feedback Sydney! We are happy to hear you had a great experience with Manu. Thanks for being part of the Brent Brown Toyota family! We are looking forward to seeing you again.

January 27, 2017

Prompt, friendly & service-oriented Everyone I came in contact with for my car's safety recall service was kind and over-the-top helpful. Shuttle service was excellent and everybody smil More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned the shuttle driver, Casandra Langston
Jan 27, 2017 -

Orem Toyota responded

Thank you for your feedback Judy! We are happy to hear you had a great experience with Joel, Casandra and also enjoyed our complimentary shuttle. We look forward to seeing you again!

January 27, 2017

Service Visit I stopped in without an appointment for a oil change. The staff was very professional and had me out of there in about an hour just as promised! More

by rrouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Rasmussen
Jan 27, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Alec. We look forward to seeing you again!

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