Orem Toyota - Service Center

Wow! A Video text to keep me in the loop! I went in to get a safety/IM and an oil change on my husband's car. I was so pleased that I didn't have to be the middleman or relay person, because I I went in to get a safety/IM and an oil change on my husband's car. I was so pleased that I didn't have to be the middleman or relay person, because I could just forward the video and ask him what he wanted done on it. What a great way to have a happy and knowledgeable customer on what is being done to their car. Casandra was great to work with and quick and efficient in knowing just what to do and how to do it well. Thanks for bending over backwards for this gal! More

Great experience every time We recently bought a new Corolla from Brent Brown, and we were so happy with our experience. Everyone was kind, courteous, and helpful. I feel that th We recently bought a new Corolla from Brent Brown, and we were so happy with our experience. Everyone was kind, courteous, and helpful. I feel that they went out of their way to make sure we were happy. Fast forward to the two services I have had with the car thus far - I have been able to get an appointment quickly, and the length of waiting time in service is reasonable. The service associates are helpful and professional. And - here's the best part - the sales associate who facilitated the sale of our car (Austin) comes to say hello when we are in service. It shows me that we weren't just a quick sale for him. Instead, he cares about building the customer relationship long term. More

Awesome and quick costumer service! I had to drive 60 miles for a small repair. The staff worked quickly to get me out the door! I Couldn't be happier! Awesome service! I had to drive 60 miles for a small repair. The staff worked quickly to get me out the door! I Couldn't be happier! Awesome service! More

Excellent service We purchased our RAV4 from this dealer and have had excellent service with them both during the transaction and ever since. We use the Toyota care to We purchased our RAV4 from this dealer and have had excellent service with them both during the transaction and ever since. We use the Toyota care to get the oil changed and tires rotated and they are super easy to schedule with and always awesome to work with answering all of our questions and taking great care of us. This is our go to location to purchase or service our vehicles. Great job guys. More

Usual great service I was greeted with a friendly service member who took my info and directed me to Mike who as usual took excellent care of me and my vehicle and the se I was greeted with a friendly service member who took my info and directed me to Mike who as usual took excellent care of me and my vehicle and the service was completed within the time frame quoted to me by the service team. More

great experience I had a major service on my Toyota seinna. The service technician was very friendly and helpful. He treated me with respect, which I really apprec I had a major service on my Toyota seinna. The service technician was very friendly and helpful. He treated me with respect, which I really appreciated. It was great to be shuttled from the dealership to home. More

Great as always. Quick, respectful. Love the hot chocolate on a cold morning. They got me in and truck done in a timely manner. I plan on always bringing in my tundra for servicing for Love the hot chocolate on a cold morning. They got me in and truck done in a timely manner. I plan on always bringing in my tundra for servicing for the life of the truck. More

Friendly, competent , pleasant surroundings (comfy chairs) but would like a bit more accuracy on how long the repair will take. It is very easy to get appointments and th , pleasant surroundings (comfy chairs) but would like a bit more accuracy on how long the repair will take. It is very easy to get appointments and that is appreciated. More

Excellent I bought two cars over there and so far do good.The services so good the people work for dealer try the best to helped me. I bought two cars over there and so far do good.The services so good the people work for dealer try the best to helped me. More

Scheduled maintenance I love Brent Brown. Joel was wonderful to work with. I have always experienced excellent customer service and would definitely recommend them to famil I love Brent Brown. Joel was wonderful to work with. I have always experienced excellent customer service and would definitely recommend them to family and friends. More