Orem Toyota - Service Center

Brent Brown Toyota Employees are BadAsses!!! I love Toyota , I didn't realize until recently that the reason I've been single for some many years is because I'd find true love at the ripe old age I love Toyota , I didn't realize until recently that the reason I've been single for some many years is because I'd find true love at the ripe old age of 44. I also didn't realize that I'd be in love with an inanimate object. Yes ...I am in love with my new 2016 Toyota Corolla. I want to change my last name to Toyota. Michele Toyota! I've been a single parent for several years now and I didn't realize how much I've sacrificed and how much we've gone without . Purchasing this car has been a life changing experience for my family. Brent Browns sales associates (Shad & Sean) were fantastic to work with even though I was huge pain in the Butt! Your lender was fantastic & got me into the car even with my not so perfect credit. I just hit 5000 miles and I called hoping to get my vehicle serviced and the staff on very short notice squeezed me in to there very hectic schedule and got me in and out of there In under 30 minutes . That's impressive ! I can honestly say Will be a Brent Brown customer for life ! Thank you , Michele Johnson Ps. Please make sure that when I die they bury me with my car:) More

Good Experience! I visited the dealership for my 10,000 mile service on my car. Everyone I talked with was friendly. The service took the time I was informed up fron I visited the dealership for my 10,000 mile service on my car. Everyone I talked with was friendly. The service took the time I was informed up front, no longer. The car was checked in all the areas required and everything was taken care of. The waiting areas are very comfortable and accommodating. More

Great service, a bit longer than expected. I came in for routine service, oil and inspection. Turns out my vehicle was out of alignment and was charged $100 which I didn't expect and was quite I came in for routine service, oil and inspection. Turns out my vehicle was out of alignment and was charged $100 which I didn't expect and was quite surprised. Overall I was treated very well though what was supposed to be an hour long appointment turned nearly a 2 hour visit and greatly hurt my day at work. I was told to expect an hour and then when the alignment was out they said to expect another little bit, but didn't think it would be nearly another hour. I do love the dealership, but that was an unpleasant part of the visit. More

Excellent service, friendly people, the shuttle drivers are the best. I liked the way I was greeted, what was needed was explained in enough detail so that I f service, friendly people, the shuttle drivers are the best. I liked the way I was greeted, what was needed was explained in enough detail so that I felt like they knew what they were doing. More

Customer for Life I bought my Toyota Tacoma new in 2012 and have always had it serviced here and have never had any problems. Everyone involved from the time I pull int I bought my Toyota Tacoma new in 2012 and have always had it serviced here and have never had any problems. Everyone involved from the time I pull into the service bay until the time they call me to tell me its finished have always been great !! More

Always excellent service led by Mike Black My service experiences have always been exceptional because my rep has always been Mike but found out he is now in charge so was referred to Casandra My service experiences have always been exceptional because my rep has always been Mike but found out he is now in charge so was referred to Casandra who was to take charge of my list of needs and my tech was Mike Budd. Almost all items were completed except for those that had to be ordered that they were unaware of in advance and one problem that we are working on in conjunction with an outside vendor to see where the problem really lies. That will be be determined in the coming weeks. Excellent service and Casandra went over and above to help me get things handled. Love working with this service center. A++ as always Mike. More

Honest communication I went in for an oil change with my 20 mo old daughter. Alec checked us in and explained what was going to happen and how long we would be waiting. He I went in for an oil change with my 20 mo old daughter. Alec checked us in and explained what was going to happen and how long we would be waiting. He told us about an hour and at most an hour and a half. 40 minutes later he came and found us. I was so pleased to they got done early. Alec clearly communicated what had been done to my car. Thank you! More

15,000 mile Tacoma Service Great improvements made in service time. We have purchased 2 new vehicles in the last year. After a rough start all has been well. Thank you! sydn Great improvements made in service time. We have purchased 2 new vehicles in the last year. After a rough start all has been well. Thank you! sydneyt@brentbrownauto.com More

Very accommodating I knew I was supposed to schedule an appointment but happened to be in the area, so I stopped in. I would totally have understood if they had had to s I knew I was supposed to schedule an appointment but happened to be in the area, so I stopped in. I would totally have understood if they had had to send me away, but they were able to fit me in. More

I'll Never Go Anywhere Else Brent Brown in Orem is the only way to get your car taken care of. I drive a prius, and I do all my maintenance and oil changes there. Their prices ar Brent Brown in Orem is the only way to get your car taken care of. I drive a prius, and I do all my maintenance and oil changes there. Their prices are excellent, they take good care of their customers, and are easy to work with. If you want to be treated with respect, have your car serviced quickly, and save some money, this is the way to do it! More