Orem Toyota - Service Center

I choose Bb Toyota for the following reasons! Great salesman, Lane Brown , one of the best!!! Management , Larry Terry, now retired, Milani Hedquist in service!!! Exceptional people and my relati Great salesman, Lane Brown , one of the best!!! Management , Larry Terry, now retired, Milani Hedquist in service!!! Exceptional people and my relationships built over many years and many Toyota vehicles!! More

I hate how you make an appointment and it still takes 1. 5 hours for an oil change and tire rotation. I can’t wait for go through my free ones so I can go else where with much quicker service without an appo 5 hours for an oil change and tire rotation. I can’t wait for go through my free ones so I can go else where with much quicker service without an appointment. I’ve also tried the shuttle service. It’s a joke. I understand trying to fit as many people as you can into a shuttle service but other dealerships just take you and there is no waiting. Honestly I don’t think I will ever buy another Toyota after this one just because of the service center. More

If it wasn't for Andrew I probably wouldn't go the Brent Brown Toyota for service. He is always honest with me. I took my car in a couple weeks earlier to a different service rep and they didn't fix the p Brown Toyota for service. He is always honest with me. I took my car in a couple weeks earlier to a different service rep and they didn't fix the problem but had me pay for other services. Andrew knew exactly what the problem was and had it fix properly. More

I was able to get an appointment at a time convenient to me. I was attended to quickly and professionally and felt that I was kept informed throughout the process. I was in-and-out in about 1 1/2 hrs. It me. I was attended to quickly and professionally and felt that I was kept informed throughout the process. I was in-and-out in about 1 1/2 hrs. It all went well. More

Everyone was great, including the young man who opened the doors for us. It was nothing but a great experience. the doors for us. It was nothing but a great experience. More

Excellent service, clean shop, professional service. All making the service experience a great time to get my Toyota Tundra serviced All making the service experience a great time to get my Toyota Tundra serviced More

I really liked my service representative, Orrin. He explained things well and did not suggest unnecessary service for my 4Runner. He explained things well and did not suggest unnecessary service for my 4Runner. More

Brent Brown was very easy to work with to resolve our vehicle's issue. Bonus - Toyota extended warranty took care of repair costs! vehicle's issue. Bonus - Toyota extended warranty took care of repair costs! More

Very fast and efficient. Daniel was very good at what he does. The tire guy (can't remember his name) also knows his stuff very well. Daniel was very good at what he does. The tire guy (can't remember his name) also knows his stuff very well. More

Friendly, professional, but SLOW! I was sad the hot chocolate was just hot brown water👎 I was sad the hot chocolate was just hot brown water👎 More