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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews

4,862 Reviews of Orem Toyota - Service Center

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March 12, 2017

Fast and Friendly I needed a 5000 mile service. I did not realize you needed an appointment. They were very friendly and assured me that they would take care of me. I More

by karenb60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Mar 13, 2017 -

Orem Toyota responded

Thank you for your feedback Karen! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

March 12, 2017

Great staff Very friendly and knowledgeable staff. Vehicle taken in at the appointment time and was completed when promised. Mike was great at explaining the find More

by Big Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black, Chris Cervantes, Shane Keisel, Tailor Hendricks
Mar 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike, Chris, Bob, Shane and Tailor. We look forward to seeing you again!

March 12, 2017

Straight to the point This dealer is great, they are quick and thorough, with no nonsense. Unlike some places that push sales on you, the staff does their best to inform yo More

by Canuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure who I worked with.
Mar 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with our staff. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

March 11, 2017

Always goes the 'extra' mile and then some. I know when I call for a service at Brent Brown they will accommodate and always explain what they're going to do. I feel comfortable and in capable More

by mhp1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Orem Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Joel. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

March 11, 2017

Great people who care! This dealership has really shown that they care about me on both the sales and service sides. They listen and work with you when you are there. Very p More

by Kelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2017 -

Orem Toyota responded

Thank you for your feedback Kelli! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

March 11, 2017

10k service Very accommodating to my schedule. Took me to my class at UVU. Everyone at Brent brown are just good people and are willing to help where they can More

by Josefmcpherson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Mar 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

March 11, 2017

Easy and low stress. Easy drop off. Friendly. Easy shuttle. Kind and friendly service. Willing to listen. Wouldn't hesitate to go back. Would recommend to others for servi More

by Bkorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey, Sean Taylor
Mar 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu and Sean. We look forward to seeing you again!

March 11, 2017

They quickly finished a recall that I needed done I needed service done for a recall. They were friendly, worked with my schedule, and allowed the option of a night drop off. They got the service done More

by NW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Mar 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

March 10, 2017

Just in for a recall on a Tacoma I just bought used. Casandra was very helpful even though we were early for our appointment, she was able to get us taken care of. They s More

by Jayesin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, John Miller
Mar 10, 2017 -

Orem Toyota responded

Thank you for your feedback Jayesin! We are happy to hear you had a great experience with Casandra and John and that you enjoyed our complimentary shuttle service. We look forward to seeing you again!

March 09, 2017

Great Service Today It was another great experience with Brent Brown Toyota in Orem. They offered me a ride in the shuttle while my car was being serviced. The service More

by TracyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Mar 10, 2017 -

Orem Toyota responded

Thank you for your feedback Tracy! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

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