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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews

4,862 Reviews of Orem Toyota - Service Center

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April 14, 2017

Schedule service Overall a good experience. Friendly . Still don't understand why it takes 1.5 hours for a tire rotation. I had 4 tires mounted balanced and installed More

by mamemmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Apr 20, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a good experience with Sydney. If you would like to discuss the time length further, please call Karyn Clement at (801) 223-4406!

April 14, 2017

Efficient and Competent Brent Brown Service has changed and improved through the years. I appreciate their efficient and competent work. I like the shuttle that works very More

by Gubster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

April 14, 2017

Great job! They correctly diagnosed and fixed the issue with my brakes and didn't try overselling unnecessary repairs. Thank you for a job well done! I greatly a More

by Jak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Manu Storey, Casandra Langston, Garrett Hagler
Apr 14, 2017 -

Orem Toyota responded

Thank you for your feedback Jak! We are happy to hear you had a great experience with John, Garrett, Casandra and Manu. We look forward to seeing you again!

April 14, 2017

Great service! The dealership was very acoomidating with my crazy schedule and did everything possible in order to make it work for me! Very pleased with the service More

by Becks42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry, Josh Tanner
Apr 14, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh and Sydney. We look forward to seeing you again!

April 13, 2017

Everyone was friendly and accommodating. Service speedy. We can only hope the service is accurate. Husband a little upset because the dash info was not the same as before. Had to come back to set it and s More

by terry80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darby ? (not sure but excellent) or Jennifer Not sure of name., Austin Christensen, Thomas Watson
Apr 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We apologize for having to come back, but we are happy to hear it got taken care of and that Austin was able to meet with you guys. We look forward to seeing you again!

April 13, 2017

Always quick to service my car. My kids have my car in Orem from out of state and when I come to visit and the car needs service, Brent Brown Toyota has always sen it the day I call More

by AnnB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2017 -

Orem Toyota responded

Thank you for your feedback Ann! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

April 13, 2017

Great service, and easy to work with! Very thorough, great communication and quick service. I have never had any problems over the last 2 years I have used them. Great on the phone, help More

by Amcconahay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Croxton
Apr 13, 2017 -

Orem Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Dane. We look forward to seeing you again!

April 13, 2017

Really fast and they took great care of me. I liked how I was informed on the status of my car and told all the things that look great, as well as the things that need to be replaced soon. Custo More

by Woohoo12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Apr 13, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

April 12, 2017

Easy and Efficient Getting my car serviced was so quick and easy. The staff was friendly and personable. I liked that there were women working alongside the men in the s More

by HollyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Apr 13, 2017 -

Orem Toyota responded

Thank you for your feedback Holly! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

April 11, 2017

Great day at Brent Brown! Josh is always great to me every time I come in. I wanted to look at a new RAV4 today and Jon took me right along and helped me with all my questions. More

by Linnynicole10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner, Jon Jones
Apr 11, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh and Jon. We look forward to seeing you again!

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