Orem Toyota - Service Center

Mike, employee of the decade. I would always recommend the service department to anyone, especially if you work with Mike. I've never had a negative experience with him, he's so fr I would always recommend the service department to anyone, especially if you work with Mike. I've never had a negative experience with him, he's so friendly and helpful and always does what's best for me and my vehicle. I nearly started going elsewhere after purchasing my vehicle because I had such a negative experience with the sales department, but Mike has kept me coming back. What a great individual! More

Toyota Great service on my car. I take it there for oil changes and lots of other maintenance and the service members are always very helpful especially John Great service on my car. I take it there for oil changes and lots of other maintenance and the service members are always very helpful especially John. More

Service Sydney was great and was very helpful in finding the solution to the low tire alert. This had been addressed by others with change in temp being the Sydney was great and was very helpful in finding the solution to the low tire alert. This had been addressed by others with change in temp being the supposed problem. Sydney went the extra mile and found the nail in the tire. Super job More

Quick, efficient, professional It was a great experience, John. was professional in every way. xx in was quick, efficient, suggested updates based on the mileage of the car. He wa It was a great experience, John. was professional in every way. xx in was quick, efficient, suggested updates based on the mileage of the car. He was able to give me price quotes on the most urgent needs for the car. Had a quick tire alignment, a problem that needed to be corrected now! Pricing was competitive and incentives make it worth coming to the dealership for service...Thank you Brent Brown Team... More

Quick and Easy Went in for my oil change and to get my electric seat looked at cause it was making noise. They fixed things up and even fixed my seat with no cost to Went in for my oil change and to get my electric seat looked at cause it was making noise. They fixed things up and even fixed my seat with no cost to me, even though, the people who installed the seat heaters messed it up. I appreciate this and will continue to use them for service work. They are fair and efficient. Thanks again. More

Filling the Need My husband always took care of our car needs and since he passed away it's been very helpful to know that Brent Brown Checks out Everything when I h My husband always took care of our car needs and since he passed away it's been very helpful to know that Brent Brown Checks out Everything when I have my Oil Changed. Thanks for the detailed service check up, tire rotation, windshield washer refill, tire air pressure check, even the one in the trunk, brakes check, etc. While I was getting the service accomplished a friendly no pressure salesman showed me some nice advantages in the new cars, that was nice too. More

Excellent, cheerful service The folks here are great and do a great job. The only reason I don't give them 5 stars is that they are not particularly speedy. If you plan for that The folks here are great and do a great job. The only reason I don't give them 5 stars is that they are not particularly speedy. If you plan for that it's ok (and the waiting area has wifi). More

new tire upgrade had to have a tire replaced due to unrepairable damage and the car I bought didn't have road hazard insurance. BB had a sale of buy three get one for had to have a tire replaced due to unrepairable damage and the car I bought didn't have road hazard insurance. BB had a sale of buy three get one for $1. Tom in service initially sold me some bridgestones, but he found some yokohamas at a better price and improved quality. He helped make an unexpected big expense a little better. my only criticism to this process is, my wife dropped the car off at 930am and we didn't hear anything until I called at 430pm. it would have been nice to be contacted sooner about the changes so we could have got our car back earlier in the day. a positive note to this was BB gave my wife a loaner car so she could run her errands and pick up our kids from school. More

Great service Jen has been great to work with. Also Thomas and of course mike. He knows all three of my cars and takes great care. Ya Jen has been great to work with. Also Thomas and of course mike. He knows all three of my cars and takes great care. Ya More

Friendly and Fast I was able to schedule my service on the same day I called. Customer service was excellent and friendly. Service was very quick and efficient. Very sa I was able to schedule my service on the same day I called. Customer service was excellent and friendly. Service was very quick and efficient. Very satisfied. More