Orem Toyota - Service Center

Very accommodating services John is always keeping us up to date on the best deals available for a variety of services. The service appears to be on point. Thank you John.. John is always keeping us up to date on the best deals available for a variety of services. The service appears to be on point. Thank you John.. More

Easy-peasy! I scheduled my appointment online, which is awesome. I was able to walk in they knew who I was, it was very easy and convenient!! I scheduled my appointment online, which is awesome. I was able to walk in they knew who I was, it was very easy and convenient!! More

10,000 mile service The service staff is friendly and efficient! I'm also impressed with the shuttle service. The drivers are friendly and efficient as well! Thank you The service staff is friendly and efficient! I'm also impressed with the shuttle service. The drivers are friendly and efficient as well! Thank you Toyota!! More

In and Out ASAP Staff was ready and waiting at my appointment time, very professional, gave a time estimate and were on time to the minute. Covered all the service is Staff was ready and waiting at my appointment time, very professional, gave a time estimate and were on time to the minute. Covered all the service issues and sent me on my way, confident that my car was serviced properly and safe for my trip to Southern, Utah. More

15,000 mile service I showed up early to my appointment and was told they would get me right in. It was supposed to be about an hour but 40 minutes later they were done. I showed up early to my appointment and was told they would get me right in. It was supposed to be about an hour but 40 minutes later they were done. The service was great, staff was informative and friendly. I felt completely comfortable and it was super convenient. I'm glad I get my car serviced with Brent Brown Toyota. More

Great service Always easy timely service.Will be coming back for my next service. Don't have the words to make it 25. You can delete this part if you want. Always easy timely service.Will be coming back for my next service. Don't have the words to make it 25. You can delete this part if you want. More

Great Service! I missed my first appointment. I scheduled the next for two days later. The service was great! I am already in the system for my next service. I missed my first appointment. I scheduled the next for two days later. The service was great! I am already in the system for my next service. More

Great Experience It was very fast pace drive in, drop it off, pick it up, simple as that. It was a little hectic at first trying to get into the garage because there w It was very fast pace drive in, drop it off, pick it up, simple as that. It was a little hectic at first trying to get into the garage because there were so many other cars but other than that it was all great! More

Another Great Service Experience I set up the appointment with the same service adviser I have used for several years--John Goodman. This was one of the "major" service requirements I set up the appointment with the same service adviser I have used for several years--John Goodman. This was one of the "major" service requirements and I was told 3-4 hours. Everything was done by that time and John made sure the "extra" item or two I asked to be checked were done and service rendered as appropriate after checking for my go-ahead. I have been having my Toyota cars serviced by Brent Brown Toyota for more than ten years and the service keep getting better. Thanks. More

Got everything done and on time too The past several times I have been in, they have given me an estimate for how long it would take, and they have been within 10 minutes every time. The past several times I have been in, they have given me an estimate for how long it would take, and they have been within 10 minutes every time. I have been with this dealership since 2000, and for years they were never even close, so I love that they are so much better now. Additionally, I had to switch my appointment to a different day, and whoever made the switch for me didn't record it, so they weren't expecting me. They fit me in anyway and still stuck to the time estimate. More