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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews

4,862 Reviews of Orem Toyota - Service Center

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May 03, 2017

very accomadating I love how easy it was to get my car fixed and the friendly shuttle service taking me, and pick me up, from work when the service was done. I didn't More

by Stew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Josh Tanner
May 03, 2017 -

Orem Toyota responded

Thank you for your feedback Stew! We apologize for you having to come in a second time but are happy to hear we were able to resolve the issue and that you had a great experience with Josh and Casandra. We look forward to seeing you again!

May 03, 2017

Great - as always! I live quite a distance from the Brent Brown dealership, but happily go there for every service since I know I can trust them to do everything perfect More

by whatever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 03, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 01, 2017

Unscheduled service visit was quick and complete I didn't have an appointment for a busy Saturday morning, but the service team at Brent Brown managed to squeeze in time for my Tacoma 110,000 check u More

by jessehurlbut
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
May 02, 2017 -

Orem Toyota responded

Thank you for your feedback Jesse! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

April 30, 2017

Friendly, helpful, and knowlegable staff. Great overall experience with service and sales departments in fulfilling my needs. Good communication keeping me informed on repairs needed and updat More

by Mel G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black, Manu Storey, Garrett Hagler, Jordan Luu
May 02, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Garrett, Jordan, Bob, Mike, Manu and Charlie. We look forward to seeing you again!

April 30, 2017

Super smooth! All of the service advisors are very helpful! They're all very knowledgeable and willing to go the extra mile for their customers... Thank you guys! More

by The flying geezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 02, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

April 30, 2017

Professional service Once again I found the staff at Brent Brown Toyota to be professional. They made my visit as efficient and pleasant as possible. Though the price was More

by PriToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Thomas Watson
May 02, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Thomas. If you would like to share more information on how we could earn a 5-star review from you on your next visit, please feel free to call Karyn Clement at (801) 223-4406. We look forward to seeing you again!

April 30, 2017

Quck and easy Jen was very professional and got me taken care of quickly when I picked up my car, gave me added knowledge after I am done with my 5 free service vis More

by Johnedlyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
May 02, 2017 -

Orem Toyota responded

Thank you for your feedback John! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

April 30, 2017

Fast and efficient I would like to express how pleased I am with my service. I was helped quickly even though it was busy. They told me what to expect and they stuck t More

by Petty86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 02, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

April 30, 2017

Overall good experience. Great service manager. Great service manager, Mike I believe? Anyway he went out of his way to make sure I received a wiper blade for my RAV 4. Excellent guy and also a woma More

by Bmcguire76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston, Jennifer Clark
May 02, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike, Jennifer and Casandra. We look forward to seeing you again!

April 29, 2017

Service was very good The Service team was very helpful with the needs we had. They went the extra mile to make sure we were taken care of and satisfied. More

by rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Terry, Jason Koelliker
Apr 29, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jason, Joel and Sydney. We look forward to seeing you again!

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