Orem Toyota - Service Center

Professional, Courteous and Ahead of Schedule It appeared crowded as I pulled up to the service entrances, but I was greeted almost immediately and processed quickly. The professionals in the B It appeared crowded as I pulled up to the service entrances, but I was greeted almost immediately and processed quickly. The professionals in the Brent Brown service department gave me and my car the VIP treatment and beat their estimated completion time. More

No sweat service Overall good experience. They alerted me to other issues of my car during the multi point inspection, but were not pushy to get me to do it now. Overall good experience. They alerted me to other issues of my car during the multi point inspection, but were not pushy to get me to do it now. More

Great service We felt well taken care of and fairly dealt with. The worst part was filling in this review box with a minimum of 25 words. We felt well taken care of and fairly dealt with. The worst part was filling in this review box with a minimum of 25 words. More

Very Nice They were very friendly and professional. I especially appreciated the fact that they made me aware of what the problems were but didn't make me feel They were very friendly and professional. I especially appreciated the fact that they made me aware of what the problems were but didn't make me feel pressured to get everything fixed right away. I also liked the free shuttle service. More

Josh was pure professional from beginning to end! I called one day before my service and asked if there was an opening knowing I needed to get my 2014 Toyota Tacoma serviced before taking a long road I called one day before my service and asked if there was an opening knowing I needed to get my 2014 Toyota Tacoma serviced before taking a long road trip to San Diego in two days. I have owned the truck for a year and have not had any problems and have had regular oil changes and life has truly gotten away from me. After two major surgeries, we are in the middle of building a house and two of my daughters have decided they want to get married within a month of one another (and the house is now one month past the original closing date), so I realized that before we drive to San Diego for a combined bridal shower, I had better get a 45,000 mile service done and that my bluetooth and stereo had been acting up. Josh reset the software in my stereo panel and now it works great. He was super empathic to my situation and just really cool about getting the service done quickly, knowing time was valuable to me. I dropped it off and he called me back in the exact 2 hours he had originally told me it would take to finish. Everything was taken care of and so far, so good! Thank you! As always, the Brent Brown Toyota Family has taken care of us well as they always have for years and we certainly appreciate the detail to customer service every time! More

Manu deserves a raise. The service takes a bit too long but the customer was great. Manu is always quite friendly and very helpful. I will definitely return. Thanks. The service takes a bit too long but the customer was great. Manu is always quite friendly and very helpful. I will definitely return. Thanks. More

3x's Meh, Great, Great I had three visits. The first was with Tom. I don't think an oil change and emissions test should take 5+ hours. Twice he told me he would call right I had three visits. The first was with Tom. I don't think an oil change and emissions test should take 5+ hours. Twice he told me he would call right back and didn't. The other two times it took a little longer than anticipated, but all within an hour of expectations. Manu and Tom were great. Both shuttle drivers were very courteous and friendly. More

Very Satified I return to this dealership for all of my vehicle maintenance, The staff is very friendly and professional. They are always answering any specific qu I return to this dealership for all of my vehicle maintenance, The staff is very friendly and professional. They are always answering any specific questions that I ask them regarding the repair or anything about my vehicle. More

It was fun! It was so quick! I was almost disappointed to not have more time to read :) I don't remember anyone's name but it was Monday at 6pm, everyone was ver It was so quick! I was almost disappointed to not have more time to read :) I don't remember anyone's name but it was Monday at 6pm, everyone was very accommodating even though I was late More

Very good They were ready when I was told to bring it in and took slightly less time to complete than I was told which made the experience very pleasant. They were ready when I was told to bring it in and took slightly less time to complete than I was told which made the experience very pleasant. More