Orem Toyota - Service Center

Great! The service employees were very understanding and accommodating even after I had made a mistake and arrived the day before my appointment date. Wonde The service employees were very understanding and accommodating even after I had made a mistake and arrived the day before my appointment date. Wonderful customer service! More

Service staff excellent The service department were the most customer oriented staff I have ever encountered at a dealership. I brought my car in on the wrong day and didn't The service department were the most customer oriented staff I have ever encountered at a dealership. I brought my car in on the wrong day and didn't realize it until after I left - no one acted put out or told me I was wrong - they just processed me like to had an appointment that night. Very kind. More

Great Service Experience Excellent service, work completed quickly, and friendly staff made the visit pleasant. It was a beautiful Spring day and the birds were singing. A g Excellent service, work completed quickly, and friendly staff made the visit pleasant. It was a beautiful Spring day and the birds were singing. A gentle tropical breeze wafted through the service bay. More

service with a smile they got us in and out in the time they said they would and explained what else needed to be done on our next visit they got us in and out in the time they said they would and explained what else needed to be done on our next visit More

Solid Dealership This is a dealership that has a service department that really tries to serve their customers effeciently and quickly. Likewise, the sales staff is v This is a dealership that has a service department that really tries to serve their customers effeciently and quickly. Likewise, the sales staff is very product aware. More

The service department is awesome! I like that I can schedule a service online. From there, a service advisor (Casandra is my favorite) will call or text to confirm my appointment. When I like that I can schedule a service online. From there, a service advisor (Casandra is my favorite) will call or text to confirm my appointment. When I get to Brent Brown, I am always welcomed as I get out of my vehicle and taken to my service representative to make sure the service I need is what they do. I get an estimate of how long the service will take and offered a ride to where I need to go if I don't want to wait at the dealership. If the service is especially long, I get calls periodically updating me on the status of my vehicle. More

Everyone is so nice and friendly! Love the vibe there and how my previous mechanics remember me! 10/10 would go back. I've had Joel and Mike, loved the service both times. The conversa Love the vibe there and how my previous mechanics remember me! 10/10 would go back. I've had Joel and Mike, loved the service both times. The conversation felt very genuine and they didn't push me to get too many services down that day. More

Great 👍🏻 Great, quick, friendly service. Josh remembered me from past service visits and once again, took great care of me and my Highlander. Josh Tanner is my Great, quick, friendly service. Josh remembered me from past service visits and once again, took great care of me and my Highlander. Josh Tanner is my favorite! 😊 More

Nice people doing their job! Everyone was very helpful. From the service manager to Joel to loafie and Matt. Thanks guys for taking care of my oil change. You guys rock! Everyone was very helpful. From the service manager to Joel to loafie and Matt. Thanks guys for taking care of my oil change. You guys rock! More

Great customer service! I had to take my Yaris in for a couple recall notices, Josh at Brent Brown Toyota knew I was in a hurry and he got me in and out fast and called me wh I had to take my Yaris in for a couple recall notices, Josh at Brent Brown Toyota knew I was in a hurry and he got me in and out fast and called me when my car was ready to be picked up. Couldnt have asked for better service. More