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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews

4,862 Reviews of Orem Toyota - Service Center

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May 16, 2017

Excellent Service I always know that I am going to be taken care of when I go to Brent Brown Toyota. They go above and beyond making sure I am taken care of. The staff More

by Marissa Stowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, John Goodman, Casandra Langston
May 16, 2017 -

Orem Toyota responded

Thank you for your feedback Marissa ! We are happy to hear you had a great experience with John, Casandra and Mike. We look forward to seeing you again!

May 16, 2017

Quick service when I needed it! My vehicle indicated service was required so I went in, without an appointment, and they got me right in and took care of my service. Very good expe More

by Craig123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
May 17, 2017 -

Orem Toyota responded

Thank you for your feedback Craig! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

May 16, 2017

Regular service maintenance The entire service staff are awesome! In and out very quickly. My car was ready when they promised it. You can't go wrong at Brent Brown Toyota. More

by KEITH M VINCENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Orem Toyota responded

Thank you for your feedback Keith! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

May 16, 2017

Helpful, courteous, accuratey Friendly, helpful, accurate. Made my visit pleasant. Good waiting room. Would recommend Brent Brown. Do not know what else to say. .I suggest More

by Mac Masteller
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
May 17, 2017 -

Orem Toyota responded

Thank you for your feedback Mac! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

May 15, 2017

Josh Smith Review Great customer service. They gave an estimated time and were done before it. They walked me through what they did too. Would consider buying another c More

by Jsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 15, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 15, 2017

Great experience; smooth and efficient! No complaints! I just went in for my 6-month 20,000 mile service, and they were quick and helpful, explaining what they did and what their recommendat More

by snicket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 15, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 15, 2017

Worked with my schedule and budget I had some expensive routine maintenance that needed to be done but I didn't feel pressured to have to do it all at once. They understood my constrain More

by billsjw
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

May 14, 2017

Good Basic Sevice They did a good job getting them basic service and a recall done it a fast, professional manner and didn't try to make me feel pressured for unnecessa More

by PriusOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 15, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 14, 2017

I don't usually go to dealerships for service. They have been very helpful and the recommendations are spot on. They are not pushy at all for services and the the 3 oil change deal is excellent. Yo More

by Scotthom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston
May 15, 2017 -

Orem Toyota responded

Thank you for your feedback Scott! We are happy to hear you had a great experience with Casandra and Mike. We look forward to seeing you again!

May 13, 2017

Service dept. was very attentive even though I was early.. Jen & Mat were very prompt and friendly and kept me informed the whole time. The car needed more than the regular service and they promptly had it ta More

by Tilly K Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark, Matt Wiest
May 15, 2017 -

Orem Toyota responded

Thank you for your feedback Tilly! We are happy to hear you had a great experience with Jennifer and Matt. We look forward to seeing you again!

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