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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews

4,862 Reviews of Orem Toyota - Service Center

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May 23, 2017

Great Service Staff were very pleasant. Service was great. I love that they shuttle you to the mall, if you want, so you can shop while they're working on your car. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, the shuttle driver, Matt Wiest
May 23, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Matt and enjoyed our complimentary shuttle service with Chris. We look forward to seeing you again!

May 22, 2017

Staff was all friendly The staff is excellent but after leaving I always feel like the price is a little high and that I end up spending more then I was planning. More

by Josie McEwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Casandra Langston
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback Josie! We are happy to hear you had a great experience with John and Casandra. We would like to speak with you personally about your concerns in regards to the pricing. Please give Karyn a call at (801) 223-4406. Thank you!

May 22, 2017

A GREAT experience Everything went well. The people were helpful and pleasant to work with. The work was flawless and my vehicle was finished ahead of the original sch More

by dd4170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karyn Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black, George Brown, Josh Tanner
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike, Josh, George and Karyn. We look forward to seeing you again!

May 22, 2017

Easy Service John G. is very compitent with my Truck and I feel it is in good hands when serivice is needed. The shuttle makes it pretty convenient to leave the More

by JJsnowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John and that you enjoy the complimentary shuttle service. We look forward to seeing you again!

May 22, 2017

Always friendly They are always quick and professional with handling anything we've needed from them. On this service visit they went to great lengths to ensure we w More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Guy, Thomas Watson
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback Shawn! We are happy to hear you had a great experience with Thomas and our complimentary shuttle service. We look forward to seeing you again!

May 22, 2017

Quick and painless We've been coming to Brent Brown since we bought our first Prius in 2008. They have taken very good care of our cars. I especially appreciate the fac More

by Happy Marm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

May 21, 2017

Quick, conscientious service! I never thought that getting my car serviced at a dealership is something I would do, but I love it! The package deal is a good price, the service is More

by AshleyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback Ashley! We are happy to hear you had a great experience with Sydney and that you enjoyed our complimentary shuttle service. We look forward to seeing you again!

May 21, 2017

4 Runner service I always get the best service ever at Brent Brown. We bought our Tacoma in 2004 and have continued purchasing and having all of our services done. Joh More

by Sherie2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback Sherie! We are happy to hear you had another great experience with John. We look forward to seeing you again!

May 21, 2017

Excellent efficient service! I am from Denver but I bought my car from this dealership. I made a visit back to Utah and I was able to schedule my maintenance at this dealership. I More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback Annette! We are happy to hear you had a great experience with Thomas while servicing your vehicle with us. We look forward to seeing you again!

May 21, 2017

Maintenance at Sercive Center Thomas was very helpful and friendly. Answered my questions about maintenance packages offered. The service was quick too! I also appreciated Jen wh More

by Rdunco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 22, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas and Jennifer. We look forward to seeing you again!

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