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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews

4,862 Reviews of Orem Toyota - Service Center

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June 03, 2017

Always treated well The service took a little long at 2 1/2 hours but I was treated with the usual courtesy and the waiting area is comfortable and quiet. More

by Midway-Doc79
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jun 05, 2017 -

Orem Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

June 02, 2017

My service visit I was attended to immediately. Maret is new but was helped by Mike and they answered my questions and helped see my options for future service. I wa More

by alwilkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret Hunter, Mike Black
Jun 02, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Maret. We look forward to seeing you again!

June 02, 2017

Appreciate Maret Hunter's Help. Thanks a lot for Maret's help and time. She's very friendly and patience. I appreciate all of she did for me during my visit yesterday. Best wishes. More

by Yuelin Yan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maret Hunter
Jun 02, 2017 -

Orem Toyota responded

Thank you for your feedback Yuelin! We are happy to hear you had a great experience with Maret and Joel. We look forward to seeing you again!

June 02, 2017

fast and efficient We took our Rav4 to have the oil changed. We got there early and they were able to work us in and get us on our way quickly. More

by Gail Eliason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember who we worked with but all were very nice and polite.
Jun 02, 2017 -

Orem Toyota responded

Thank you for your feedback Gail! We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

June 02, 2017

Competent and Timely Service personnel were helpful and cheerful and thoughtfully answered all of my questions. Service was completed quickly. In fact, the service was c More

by val3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jun 02, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 02, 2017

Maintenance work and addressed a window issue. My Service person- Casandra was amazing. I told her about a complaint I had with a window that they couldn't fix before and she made sure it was addre More

by trinamatheson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jun 05, 2017 -

Orem Toyota responded

Thank you for your feedback Trina! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

June 02, 2017

Tire replacement went smoothly We came in with a nail in a tire that couldn't be repaired, and our serviceperson Joel communicated clearly with us and got everything squared away wi More

by R. Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

June 02, 2017

Quick, Professional & Efficient My yearly maintenance service was very efficient and professional. They had a particular part saved for us and were very personable and helpful in get More

by Kara Poulsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jun 05, 2017 -

Orem Toyota responded

Thank you for your feedback Kara! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 01, 2017

thorough and professional josh was very helpful and professional. Answered all of my questions and quoted the price to fix what I needed done. Service was completed on time. More

by harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jun 01, 2017 -

Orem Toyota responded

Thank you for your feedback Harry! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

June 01, 2017

oil change Knowledgable and friendly service professionals. Helped me get in and out of the place quickly. I also trust their parts and technicians. Great oil ch More

by jeryorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jun 01, 2017 -

Orem Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

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