Orem Toyota - Service Center

Just exactly what was promised I came in for a 20,000 mile service. Help was prompt, professionally and as promised. Joel got the ball rolling even though it wasn't his appointmen I came in for a 20,000 mile service. Help was prompt, professionally and as promised. Joel got the ball rolling even though it wasn't his appointment and I appreciated that. He double checked with me as I left. More

In and out in less time estimated Always polite and informative ....they take good care of my car....The popcorn was good and the facility was clean. I would rate the overall experien Always polite and informative ....they take good care of my car....The popcorn was good and the facility was clean. I would rate the overall experience good. Dale More

Brent Brown Service Department The service department was great. I would rate them high for the service rendered and their courtesy. The only place where they fell down a little w The service department was great. I would rate them high for the service rendered and their courtesy. The only place where they fell down a little was that we couldn't find our service rep and the others we asked didn't seem interested in finding out the status of our vehicle. It was about 20 minutes later than the estimate for completion. I didn't deal with the sales department this visit, but in the past I didn't think they were up front and honest in their dealings with me and that is the reason for the lower rating. More

Emission Test and Oil change Emission test was quick but oil change was slow. Overall I had good experience with my visit. I just hope I was well informed when the service is slow Emission test was quick but oil change was slow. Overall I had good experience with my visit. I just hope I was well informed when the service is slow and I was waiting in the waiting room! More

Very prompt I had to bring my car in early before my scheduled appointment, and they had the work done before the actual appointment even started! Good experience I had to bring my car in early before my scheduled appointment, and they had the work done before the actual appointment even started! Good experience More

Mike Black - Great Service Mike Black greets me by name every time I come in to have my car serviced. The detailing was amazing. The service people were helpful and responsive. Mike Black greets me by name every time I come in to have my car serviced. The detailing was amazing. The service people were helpful and responsive. Thanks. More

Service Very happy. They explain things well and were very helpful friendly staff clean environment explained what my future needs would be with my car I wi Very happy. They explain things well and were very helpful friendly staff clean environment explained what my future needs would be with my car I will continue to take my car to the dealer for service More

Excellent Customer Service! From purchasing our 4 Runner to coming back in for maintenance, we have had nothing but a great experience. Both our salesman and our service rep wer From purchasing our 4 Runner to coming back in for maintenance, we have had nothing but a great experience. Both our salesman and our service rep were friendly, sincere, professional, and efficient, plus you can never go wrong with a Toyota so it's a win-win! More

Service The service department is wonderful, they are the only reason I go back to the dealership! They were right on time with my appointment, and addressed The service department is wonderful, they are the only reason I go back to the dealership! They were right on time with my appointment, and addressed all of my concerns. Things that couldn't be taken care of were set up for another appointment More

excellent service Service and courtesy of employees is outstanding. Dealership cleanliness is excellent. My experience in leasing as least four Camarys is always above Service and courtesy of employees is outstanding. Dealership cleanliness is excellent. My experience in leasing as least four Camarys is always above expectations.. Thank you. More