Orem Toyota - Service Center

Quick I was immediately greeted and checked on and the oil change and tire rotation took the time promised. After the service I had two operating questions. I was immediately greeted and checked on and the oil change and tire rotation took the time promised. After the service I had two operating questions. They showed me how to do the things I had trouble with in an easy to understand manner. More

Well done. Honest. Personable staff. We have had all of our services done here the last two years. We will be going there in the future. The work is competently done, they keep us abrea We have had all of our services done here the last two years. We will be going there in the future. The work is competently done, they keep us abreast of what is done and what will be coming up. They have been honest, dependable, and personable. We also appreciate their reminder emails. More

Accidental Trade Up Went in for a 10,000 mile service on our 2016 Prius. Drove away with a 2017 Rav4. Knowledgeable, friendly staff. I think this is our 7th or 8th new ve Went in for a 10,000 mile service on our 2016 Prius. Drove away with a 2017 Rav4. Knowledgeable, friendly staff. I think this is our 7th or 8th new vehicle from Brent Brown's. More

Thank you I am giving an excellent review as the employees of Brent Brown give me value as a customer, are always courteous and willing to answer questions. It I am giving an excellent review as the employees of Brent Brown give me value as a customer, are always courteous and willing to answer questions. It really is that simple for me.... I come first as a consumer and they meet my expectations through professional conduct and openness. More

Regular maintenance Maret is exceptional! I came in for an oil change and she helped me understand the service history of the vehicle, as well as what maintenance is on t Maret is exceptional! I came in for an oil change and she helped me understand the service history of the vehicle, as well as what maintenance is on the horizon. She helped me put together a plan for a thorough cleaning, cosmetic repairs, and light body work. If my van could, it would be giving her a hug right now. Thank you, Maret, for helping our family "star command" be the best it can be 👍🏿😊 More

Great service and great people. Honestly getting your car worked on is usually a painful experience. I usually feel as if I'm still talking to salesperson who is trying to get the mo Honestly getting your car worked on is usually a painful experience. I usually feel as if I'm still talking to salesperson who is trying to get the most out of me. I was helped by Maret and was in for an oil change and to get my car registered for the year. Turns out my o2 sensor was bad and Maret made me feel comfortable talking to me about my options and getting my car taken care of quickly. They ran the test three times to get it to pass and went above and beyond to help me out and get everything done the same day even though they were incredibly busy. I'll definitely be going there again. More

Good experience but The service was fast and everything was done that was needed but.... I wish the service department would have told me in advance that they couldn't d The service was fast and everything was done that was needed but.... I wish the service department would have told me in advance that they couldn't do any warranty work on a Saturday. I will now have to schedule another day, lost work time, and make a another trip in. More

Great I always get great customer service when I come here and I appreciate everything they do. Always answer all my questions and are as fast as possible I always get great customer service when I come here and I appreciate everything they do. Always answer all my questions and are as fast as possible More

Honest service Jen was stellar! She told me it would be about an hour or so for a wait. After the hour had passed she was upfront with me that the time would take a Jen was stellar! She told me it would be about an hour or so for a wait. After the hour had passed she was upfront with me that the time would take a bit longer. She got the shuttle to take me to work, and I got there on time! Because she handled that situation with such grace, and willing to help me out, I didn't feel Stressed! More

Service Visit I. Receivied personal attention from Mike who introduced me to Merat who directed my service expeditiously. They were both great - courteous and help I. Receivied personal attention from Mike who introduced me to Merat who directed my service expeditiously. They were both great - courteous and helpful. I had a further problem which Mike helped me solve with personal attention. Thanks to all More