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Orem Toyota - Service Center

Orem, UT

4.1
4,862 Reviews
Call Service Center (801) 823-6020

4,862 Reviews of Orem Toyota - Service Center

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January 22, 2024

I bought one Corolla with Easton, he was really patience and understanding, as a salesperson I was satisfied with his service More

by DOC.MOREIRARIBEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Orem Toyota responded

We are happy to know that you had a good sales experience with us at Brent Brown Toyota! Our team is always here to help!

January 20, 2024

Great experience, easy to schedule everything was on time, in and out. Drew was great, everything went well. There were no delays in getting the truck in, serviced and out. I live about 2 miles from the More

by kennykhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Orem Toyota responded

Thank you for the feedback. It is great to know that you had a good experience with our Service Department and if you need anything else from us at Brent Brown Toyota, please let us know.

January 19, 2024

Kaua is the greatest. Well organized, very kind, and so great to work with. thank you for letting me have her to work with. More

by lbenson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Orem Toyota responded

Thank you for the positive feedback! We are happy to know that our team was helpful and we hope to see you again at Brent Brown Toyota!

January 18, 2024

Not happy with help with my concern about the braking sound on my new Bz4x. More

by JRDRIGGSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know who reviewed the brakes
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Feb 13, 2024 -

Orem Toyota responded

Hello, Thank you for bringing this to our attention and sharing this feedback about your vehicle. We want to provide excellent customer care and we would like to address this with you. Could you please contact us at the information below? Best, Customer Relations Manager 801-223-4406

January 17, 2024

Joel was able to work my car in on the same day I brought it in! More

by CHRISTOPHEROERTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Orem Toyota responded

We appreciate the 5-star rating. It is great our Service Team was helpful and we hope that you will continue to choose Brent Brown Toyota in the future!

January 17, 2024

The dealership itself felt a little depressing and no one seemed like they really wanted to be there except for my advisor who was amazing! More

by Braxton Ables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Orem Toyota responded

Hello Braxton, Thank you for your feedback. Although we are happy to know that your advisor was amazing, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Best, Customer Relations Manager 801-223-4406

January 17, 2024

The staff members here are always helpful, friendly and skilled. I have always avoided dealerships for auto care until now… More

by d7HAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Orem Toyota responded

Thank you for the amazing feedback. We value your business at Brent Brown Toyota and we look forward to any future visits!

January 16, 2024

Could not have been a better experience! Fantastic service. Brock DeLuca was extremely professional and kind! More

by mgrotel
Recommend Dealer
Yes
Employees Worked With
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Orem Toyota responded

Thank you for the positive review and rating! We value your business at Brent Brown Toyota!

January 16, 2024

Prompt and courteous service by everyone we dealt with during this visit to get "Dorah" serviced. More

by Marigold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Orem Toyota responded

Thank you for the positive feedback! It is great to know that you had a good service experience with us at Brent Brown Toyota and we are always here to help!

January 16, 2024

Very good service and very fast. Orrin Skinner was very friendly and professional. I will be back More

by MENLOVENEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orrin Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Orem Toyota responded

Thank you for the positive review and rating. We are delighted to know that our team at Brent Brown Toyota provided good service and if you need anything else, please let us know.

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