Orem Toyota - Service Center

Service Center John Goodman was excellent and got my truck in fast and out on time. He personally changed some bulbs after it was already out of the shop area. Als John Goodman was excellent and got my truck in fast and out on time. He personally changed some bulbs after it was already out of the shop area. Also, He walked thru with me my DMV registration and emissions. Nice guy as well. More

Responsive, fast and personal! Everyone is so friendly and helpful. From John my service rep to the courtesy drivers, they all treat you like a true friend and are anxious to take c Everyone is so friendly and helpful. From John my service rep to the courtesy drivers, they all treat you like a true friend and are anxious to take care of you. More

Quick Service Came in for regular maintenance service and oil change. Greeted quickly, very friendly. Service was quick and even though there was a lot of cars in Came in for regular maintenance service and oil change. Greeted quickly, very friendly. Service was quick and even though there was a lot of cars in line. More

First time at the dealership I was introduced to Maret when I arrived. She was positive and very professional. We discussed the purpose of my visit and she quickly sent the pa I was introduced to Maret when I arrived. She was positive and very professional. We discussed the purpose of my visit and she quickly sent the paperwork to the technician who would be performing the requested service. Maret is terrific. More

Friendly Knowledgable Staff Been bringing our cars to this dealership for years now and always get treated like family when we pull up and their knowledge of the questions that w Been bringing our cars to this dealership for years now and always get treated like family when we pull up and their knowledge of the questions that we have is always helpful when I just can't seem to find the answer anywhere else. More

Excellent customer service with attention to detail Maret was amazingly kind, professional, knowledgeable, and helpful. She listened to what I wanted and helped me have a great experience. When I picked Maret was amazingly kind, professional, knowledgeable, and helpful. She listened to what I wanted and helped me have a great experience. When I picked up my car, she carefully went through everything that was done to my car. More

Radio antenna broken I had an appointment to have the antenna mast replaced. Service was done on time, people were pleasant and helpful, and everything is now working grea I had an appointment to have the antenna mast replaced. Service was done on time, people were pleasant and helpful, and everything is now working great. I've purchased seven vehicles from Brent Brown Toyota and have used their service department on all of them. Great people to work with! More

Great service On a road trip when bunch of warning lights came on. They were able to squeeze me in with minimal wait, were able to get back on my trip. Casandra w On a road trip when bunch of warning lights came on. They were able to squeeze me in with minimal wait, were able to get back on my trip. Casandra was cheerful and kept me informed through the whole process. More

Excellent Experience! I was very impressed with the Brent Brown dealership in Orem! Everyone in the service dept was friendly and helpful. My car was serviced in a timely I was very impressed with the Brent Brown dealership in Orem! Everyone in the service dept was friendly and helpful. My car was serviced in a timely manner and there was a definite feeling of "this is a first-class operation" & "your wish is my command"! * A special thank you to Thomas, in the service dept. He was extra helpful! And also Brandon in sales. He is excellent in every sense of the word -- thank you Brandon!! All in all, my visit was outstanding!! I will continue to sing your praises -- & refer friends and family to Brent Brown Toyota! Thank you! Lora Knight More

Great Customer service Because every time I get my truck serviced from start tOo finish they make sure I'm taken care of from an oil change to major service.... Because every time I get my truck serviced from start tOo finish they make sure I'm taken care of from an oil change to major service.... More